Keyless/Power Door Locks/Security System Symptom Troubleshooting Index

WARNING: This page is about a different variant/trim than selected.

NOTE:

If the door lock system and the keyless operation do not work, troubleshoot the door locks first. The system does not function when turn the vehicle to the ON mode.
Before troubleshooting, make sure the fuses and relays associated with the system is OK.

Symptom	Check Items	Also Check for
All the doors will not lock or unlock with driver's door key cylinder or door lock switch or keyless transmitter/remote	Poor ground (G351, G401) Blown fuses associated with the system Body control module input test Power window master switch input test Remote test
Driver's door will not lock or unlock	Poor ground (G401) Blown fuses associated with the system Door switch test (check the door switch ON/OFF information with the HDS) Body control module input test Power window master switch input test Door lock actuator test
Front passenger's door will not lock or unlock	Poor ground (G401) Blown fuses associated with the system Body control module input test Door switch test (check the door switch ON/OFF information with the HDS) Door lock actuator test
Left rear door will not lock or unlock	Poor ground (G501) Blown fuses associated with the system Body control module input test Door switch test (check the door switch ON/OFF information with the HDS) Door lock actuator test
Right rear doors will not lock or unlock	Poor ground (G502) Blown fuses associated with the system Body control module input test Door switch test (check the door switch ON/OFF information with the HDS) Door lock actuator test
Front passenger's doors will not unlock with the remote or key cylinder switch, but will unlock with the inside door unlock switch	Driver's door lock knob switch test (check for door lock knob switch ON/OFF information with the HDS)
Doors automatically relock 30 seconds after being unlocked with the remote even though a door has been opened	Symptom troubleshooting
Auto door unlock does not work	Symptom troubleshooting
Security alarm system will not arm	Symptom troubleshooting
The security system sounds randomly while the doors are locked	Tripped sensor recall