Restoring Vehicle Personalization Features After Module Replacement (09-032/08)

WARNING: This page is about the 6 i Grand Touring, 2.5 A, Automatic, which is a different variant/trim than selected.

Publication date: 2008-09-19
Reference number: 09-032/08

RESTORING VEHICLE PERSONALIZATION FEATURES AFTER MODULE REPLACEMENT

TECHNICAL SERVICE BULLETIN

Reference Number(s): Reference Number: 09-032/08, Date of Issue: Date of Issue: 09/19/2008

MAZDA:	: 2009 MAZDA6
SECTION:	:

APPLICABLE MODEL(S)/VINS

2009 MAZDA6

DESCRIPTION

During certain repairs, module replacement may be necessary. When replacing a module that retains "Personalization" feature settings (see "AFFECTED MODULES " below), the settings for that module will return to the default, if PMI cannot be performed. The customer's "Personalization" settings will need to be recorded and re-set after the module is replaced. Depending on the module condition, technicians may not be able to retrieve the customer's "Personalization" settings related to that module. In these cases, it is important to retrieve the customer's preferred setting(s) prior to the customer leaving the dealership.

AFFECTED MODULES

MODULE	AFFECTED FEATURES
Instrument Cluster Module	Warning Lamps and Chimes
Lighting Control Module	Exterior Lighting
Body Control Module	Interior Lighting and Personality
Blind Spot Monitoring Module	Blind Spot Monitoring Function
Remote Keyless Entry Module	All Remote Keyless Entry Settings

Refer to instructions below to retrieve/restore these features.

SERVICE CONSULTANT PROCEDURES

When recording a customer complaint concerning any of the above systems, follow the procedures below to ensure the technician has the information to reset the customer's "Personalization" settings.

Ask customer if they have had the vehicle's features "Personalized" (i.e. locks, lights, warning buzzers, etc.).
- If no, proceed with repair.
- If yes, ask for customer's "MAZDA6 Vehicle Personalization Guide" and proceed to step 2.
Record customer's "Personalization" settings on the R.O.
Return the "MAZDA6 Vehicle Personalization Guide" to the customer.
NOTE: Remind the customer to store the "MAZDA6 Vehicle Personalization Guide" with the "MAZDA6 Smart Start Guide" in the vehicle's portfolio.

REPAIR PROCEDURE

Restore vehicle Personalization Features using the R.O. information and MMDS.

WARRANTY INFORMATION

Restoring vehicle Personalization Features is included in module R&R.