Audio disc does not load
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2014 Honda Ridgeline, 2013 Honda Ridgeline, 2012 Honda Ridgeline, 2011 Honda Ridgeline, and 2010 Honda Ridgeline. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Check the vehicle battery condition first (see BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.
- Make sure the audio disc is compatible with the system (see the Owner's Manual for more information).
- Turn the ignition switch to ON (II).
- Turn on the audio unit, and insert a known-good disc to see if the symptom can be duplicated.
Does the disc load?
YES -Operation is normal. If the disc loads normally, but will not play, go to Audio disc does not play troubleshooting (see AUDIO DISC DOES NOT PLAY ). ■
NO -Go to step 3.
- Insert another disc.
Does the disc load?
YES -The original disc is faulty. ■
NO -
- With navigation: Substitute a known-good audio disc changer (see AUDIO DISC CHANGER REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the audio disc changer (see AUDIO DISC CHANGER REMOVAL/INSTALLATION ). ■
- Without navigation: Substitute a known-good audio unit, (see AUDIO DISC CHANGER REMOVAL/INSTALLATION ) and recheck. If the symptom/indication goes away, replace the audio unit, (see AUDIO UNIT REMOVAL/INSTALLATION ). ■