CEM Recovery- Interrupt Of SW Download. (RTJ 14902)

Text

CSC = Customer Symptom Code

CEM = Central electronics Module

If using a printed copy of this document, always check for the latest online version. 

DESCRIPTION:

We have received reports where the software download has been interrupted and it is not possible to download the CEM. This can occur with the download of any software package.

This condition can occur during any software download.

SYMPTOM: Software download is interrupted and CEM download failed message may be seen.

SERVICE : Follow the recovery guidelines and CEM recovery method below.

1. ALWAYS ensure a battery charger is used when downloading software and that the voltage of the vehicle battery/charger does not fall below 10 Volts or go above 16 Volts at any time during the download. Voltage levels above 16 volts have been reported when using "booster type chargers" and this results in download failure.
2. Ensure the VCT2000/DiCE is updated to the most recent version of firmware.
3. Ensure that VIDA is upgraded with the latest patch. See Service Product Journals for VIDA/UPDATES

REQUIRED EQUIPMENT: External power supply to the VCT2000/DiCE.

See attachment for TJ 14902 Attachment.doc", or use Power supply from Panasonic Toughbook CF-29

RECOVERY METHOD: Reference TJ 14902 instruction.pdf

1. Log out of VIDA and shut down the VIDA application.
2. Disconnect the vehicle battery for 10 seconds and reconnect.
3. Connect an external power supply. (See TJ 14902 attachment) This applies for both DiCE and VCT2000
4. Start VIDA application and log in.
5. Choose Vehicle Profile tab and select the car from the list of last identified vehicles and press "OK". If the car is not in the list, manually enter the VIN number and press "OK".

   Picture 1.

6. Choose the Software tab and purchase CEM reload.

   Picture 2.

7. Select Advanced and Press "Send Prog"

   Picture 3

8. Choose ECU CEM (node address "50" for P2-cars or node address "726" for P3-cars) and read hardware part number.

   Picture 4

9. Disconnect the vehicle battery.
10. Send Prog command.

    Picture 5

11. Reconnect vehicle battery.
12. Choose ECU CEM and read hardware part number. If the Node can not be read after this step it may be necessary to return to Step 9.

    Picture 6

13. Download CEM reload. Answer "No" for CEM replaced.

    Picture 7

14. Download original software package where download interrupt occurred.

VOLVO STANDARD TIME GUIDE OPERATION NUMBER:

36004-2 Software download See VSTG

99400-2 Control and adjustment procedure 0.1 hrs

1. Info external power supply

Data for the external power supply

Voltage: 12 Volt DC

Current: min 900 mA

Connector: out: out 5,5 mm and in 2,1 mm,

+ in

- out

How to connect the external power supply 

2.1 VCT2000

1. Connect the external power supply to the net (220 volt eu/115volt us)
2. Connect the 12 volt plug into the VCT2000 and check if the green lamp will lit-up.

2.2 DiCE

1. Connect the external power supply to the net (220 volt eu/115volt us)
2. Remove the cover

1. 2 Connect the 12 volt plug into the DiCE and check if the green lamp will flash

This information must be used together with the related Technical Journal 

Choose Vehicle Profile tab and select the car from the list of last identified vehicles and press "OK". If the car is not in the list, manually enter the VIN number and press "OK".

Choose the Software tab and purchase CEM reload

Select Advanced and Press "Send Prog"

Choose ECU CEM (node address "50" for P2-cars or node address "726" for P3-cars) and read hardware part number.

Disconnect the vehicle battery then Send Prog command

• Reconnect vehicle battery.
• Choose ECU CEM and read hardware part number. If the Node can not be read after this step it may be necessary to return to the previous step
• Download CEM reload. Answer "No" for CEM replaced.
• Download original software package where download interrupt occurred