Activation procedure
WARNING: This page is about a different variant/trim than selected.
Activate the system as described below:
- Ensure that the car is parked outdoors in an open place
- Key position I
- Press the ON button if the carphone is switched off (the green LED must be lit on the phone module (PHM))
- The text message "On Call Plus disabled" now appears in the driver information module (DIM) display. Acknowledge this by pressing the READ button on the left-hand control stalk
- Press (8, 3, 6) on the carphone keypad
- Press the right arrow button (») twice. The "On Call prog" programming menu and menu option "Satellite-ESN" now appear in the driver information module (DIM) display
- Press the right arrow button (») once. The "Phone ESN" menu is displayed
- Press the YES button. The "Phone ESN" serial number will be displayed and can be checked against the number written down earlier
- Press the YES button
- Press the right arrow button (») once. The "VOCP MIN" menu is displayed
- Press the YES button
- Erase any existing number by holding the CLR button in until the field is empty
- Enter the noted VOCP MIN number
- Press the YES button
- "Save setting?" will appear in the display. Press the YES button again
- Press the right arrow button once. The "VOCP SID" menu is displayed
- Press the YES button
- Erase any existing number by holding the CLR button in until the field is empty
- Enter the noted VOCP SID number
- Press the YES button
- "Save setting?" will appear in the display. Press the YES button again
- Press the right arrow button once. The "CSC Number" menu is displayed
- Press the YES button
- Enter the CSC number noted earlier, or check that the number displayed is correct. The CSC number will not be filled in the first time that Volvo On Call Plus is activated. During a reactivation, the number will still be stored in the phone module (PHM)
- Press the YES button
- "Save setting?" will be displayed if the CSC number has been entered. Press the YES button again
- Press the NO button to return to the start of the menu
- Press the right arrow button seven times. "On Call Plus" is then displayed
- Press the YES button
- "ActivatnCode" will appear in the display
- Press the YES button
- Enter the noted activation code
- Press the YES button
- Volvo On Call Plus now searches for GPS satellites to establish the position. "Finding position..." appears in the display. The car must be parked in an open space. When the system has determined its position, "Press ON CALL to complete" is displayed. Positioning can take between 30 seconds and 25 minutes. For activations after the control module has been replaced, it may take longer for the control module to establish the position.
If the system has failed to establish a position within 25 minutes, "On Call Service required" will appear in the display. If this happens, the subscription for Volvo On Call Plus has not been activated.
NOTE:If activation fails, the MIN number entered will be erased from the phone module (PHM).
If this should happen, repeat the activation from point 3
- Keep the "ON CALL" button pressed in for at least two seconds until "On Call Plus" is displayed to make a first call to an operator at the VOCP Service Centre. Tell the Service Centre that this is a subscription activation call and give the name of the dealer and customer. The VOCP Service Centre will confirm the position of the car and the name of the customer and dealer.