Ordering software products

Generally you can divide software downloading into two stages.

First a software product must be ordered and sent from the Volvo central database to the VIDA station. The software must then be downloaded from the VIDA station to the vehicle.

This service information describes ordering of a software product.

Each Volvo spare part has a part number, this also applies to software products. A software product is listed in the spare parts catalogue in exactly the same way as any other part.

Ordering a software product is done as follows:

The mechanic specifies which software product is to be ordered and to which vehicle (model and chassis number). This is either done from the spare parts catalogue (via the part number) or via the software tab in VIDA (via software product). Several software products can be ordered at the same time for the same vehicle.

When ordering upgrades no reading is done from the vehicle. VIDA presupposes that the vehicle and the Volvo central database correspond and the software package is supplied to the VIDA station. A verification to ensure that the vehicle and the Volvo central database correspond will be performed before downloading starts.

When ordering re-downloading, VIDA reads the hardware and serial number from the vehicle and update the Volvo central database with information. The software packages is then supplied to the VIDA station.

The system structure for software controls the content of the software package for the ordered software product. A check is made that the software is applicable for the vehicle in question. If the check is not approved, an error message is shown to the mechanic. The mechanic must assess what the error is and reorder the software once the error has been rectified.

When the software package has been supplied to the VIDA station downloading can begin.