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Reduced Crawl Control Functionality (T-SB-0045-21)

WARNING: This page is about the Tacoma SR, 4D Pickup Crew Cab, 2.7L Eng VIN X, which is a different variant/trim than selected.
Publication date: 2021-06-16
Reference number: T-SB-0045-21

REDUCED CRAWL CONTROL FUNCTIONALITY

REDUCED CRAWL CONTROL FUNCTIONALITY

TECHNICAL SERVICE BULLETIN

Reference Number(s): T-SB-0045-21, Date of Issue:  June 16, 2021
TOYOTA: 2020-2021 Tacoma
SERVICE CATEGORY: Engine/Hybrid System
SECTION: Engine Control
MARKET: USA
COPYRIGHT: © 2021 Toyota, USA License Agreement TMS1002

APPLICABILITY

APPLICABILITY

YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2020 - 2021 Tacoma VDS(s): CZ5AN, DZ5BN, SZ5AN Transmission(s): AUTOMATIC

INTRODUCTION

On 2020 - 2021 model year Tacoma TRD Pro and TRD Off-road (4WD) vehicles equipped with Crawl Control, the Crawl Control feature may exhibit reduced functionality under some conditions. Customers may experience normal functionality on a flat or mildly inclined and smooth slope. However, the Crawl Control feature could deactivate when the system detects high torque demand seen in more traditional off-road scenarios such as a steep incline or difficult terrain. In this scenario the feature will hold the vehicle stationary for 5 - 10 seconds, then simultaneously deactivate and display the message "Crawl has been disengaged" on the MID (Multi-Information Display).

The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to remedy this condition. Follow the Repair Procedure in this bulletin to address this condition.

PRODUCTION CHANGE INFORMATION

This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs shown below.

PRODUCTION CHANGE INFORMATION

MODEL PLANT VDS PRODUCTION CHANGE VIN
Tacoma TMMGT CZ5AN 3TYCZ5AN#MT035526
DZ5BN 3TYDZ5BN#MT002898
SZ5AN 3TYSZ5AN#MT035478
TMMTX CZ5AN 5TFCZ5AN#MX271406
DZ5BN 5TFDZ5BN#MX062556
TMMBC CZ5AN 3TMCZ5AN#MM422183
DZ5BN 3TMDZ5BN#MM112523

WARRANTY INFORMATION

WARRANTY INFORMATION

OP CODE DESCRIPTION TIME OFP T1 T2
800269 Reprogram ECM (PCM) 0.7 89661-#####(1) 87 74
(1) Warranty claim MUST be submitted with the correct 10-digit OFP. Choose the correct OFP for the vehicle being repaired by searching for the parts in the Electronic Parts Catalog using the VIN filter.

APPLICABLE WARRANTY

PARTS INFORMATION

PARTS INFORMATION

MODEL YEAR PART NUMBER PART NAME QTY
PREVIOUS NEW
2020 89661-04L50
89661-04L51
89661-04L52 Computer, Engine Control (ECM) -
2021 89661-04L90 89661-04L91
- 00451-00001-LBL Authorized Modifications Labels 1

REQUIRED TOOLS & EQUIPMENT

PARTS INFORMATION

REQUIRED EQUIPMENT SUPPLIER PART NUMBER QTY
Techstream ADVI(1) ADE TSADVUNIT 1
Techstream 2.0 TS2UNIT
Techstream Lite TSLITEPDLR01
Techstream Lite (Green Cable) TSLP2DLR01
(1) Essential SST.
NOTE:
  • Only ONE of the Techstream units listed above is required.
  • Software version 16.00.021 or later is required.
  • Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787.
  • Use Techstream or an approved J2534 interface to perform flash reprogramming updates. Visit techinfo.toyota.com  for more information regarding J2534 reprogramming.
PARTS INFORMATION

SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY
Battery Diagnostic Tool(1) DCA-8000P_T  1
(1) Essential SST.
NOTE: Additional SSTs may be ordered by calling 1-800-933-8335.

CALIBRATION INFORMATION

CALIBRATION INFORMATION

MODEL YEAR GRADE CALIBRATION ID
PREVIOUS NEW
2020 TRD Pro, TRD Off-road 4WD 896650410000
8966304B800
8966304B100
896650410100/8966304B8200 
2021 8966304C2000 8966304C2100 

REPAIR PROCEDURE

  1. Confirm the condition exists.

    Does the vehicle's Crawl Control feature exhibit reduced functionality under the conditions described in the introduction?

    • YES  - Continue to step 2.
    • NO  - This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.
  2. Use Techstream to confirm if the ECM (PCM) calibration has been updated and check for the Authorized Modifications Label affixed to the vehicle in the location shown below.

    Is the calibration ID listed in Techstream and on the label the latest ECM (PCM) calibration?

    • YES  - This bulletin does NOT apply. Continue diagnosis using the applicable Repair Manual.
    • NO  - Continue to step 3.
    G13793453
  3. Flash reprogram the ECM (PCM).
    NOTE:
    • The battery diagnostic tool MUST be used in Power Supply Mode to maintain battery voltage at 13.5V while flash reprogramming the vehicle.
    • For details on how to use the battery diagnostic station, refer to the DCA-8000 Instruction Manual  located at TIS - Diagnostics - Tools & Equipment - Battery Diagnostics  .

    Follow the procedures outlined in T-SB-0134-16 Techstream ECU Flash Reprogramming Procedure  , and flash the ECM (PCM) with the NEW calibration file update.

  4. Prepare and install the Authorized Modifications Label.
    1. Using a permanent marker, enter the following information on the label:
      • ECM (PCM) part number [Refer to the Parts Information section for the NEW PART NUMBER] 
      • Calibration ID(s) [Refer to the Calibration Information section for the NEW CALIBRATION ID] 
      • Dealer Code
      • Repair Date
      • Change Authority [This bulletin number] 
    2. Install the Authorized Modifications Label onto the vehicle at the location shown in Figure 1. The Authorized Modifications Label is available through the MDC, P/N 00451-00001-LBL.
  5. Test-drive the vehicle to confirm proper operation.