How To Proceed With Troubleshooting [08/2016 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
Result
Proceed to NEXT NEXT
See step 3
- CONNECT TECHSTREAM TO DLC3*
HINT:
If the display indicates a communication fault in the Techstream, inspect the DLC3.
If any CAN communication system DTCs are output, perform troubleshooting for the CAN communication system first.
Result
Proceed to NEXT NEXT
See step 4
- CHECK DTC AND FREEZE FRAME DATA*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [08/2016 - ]
Powertrain > Engine and ECT > Trouble Codes
- Check for freeze frame data.
Refer to FREEZE FRAME DATA [08/2016 - ]
HINT:
Record or print DTCs and freeze frame data if necessary.
Result
Proceed to NEXT
NEXT
See step 5
- Check for DTCs.
- CLEAR DTC AND FREEZE FRAME DATA*
- Clear the DTCs and freeze frame data.
Refer to DTC CHECK / CLEAR [08/2016 - ]
Powertrain > Engine and ECT > Clear DTCs
Result
Proceed to NEXT
NEXT
See step 6
- Clear the DTCs and freeze frame data.
- CONDUCT VISUAL INSPECTION
Result
Proceed to NEXT NEXT
See step 7
- SELECT CHECK MODE DIAGNOSIS*
- Switch the ECM from normal mode to check mode.
Refer to CHECK MODE PROCEDURE [08/2016 - ]
Powertrain > Engine and ECT > Utility
Tester Display Check Mode Result
Proceed to NEXT
NEXT
See step 8
- Switch the ECM from normal mode to check mode.
- CONFIRM PROBLEM SYMPTOMS
- Confirm problem symptoms.
HINT:
If the engine does not start, first perform the "Check DTC" procedure and "Conduct Basic Inspection" procedure below.
Result
Result Proceed to Malfunction does not occur A Malfunction occurs B
Result:
B
See step 10
Result:
A
See step 9
- Confirm problem symptoms.
- SIMULATE SYMPTOMS
HINT:
Refer to Symptom Simulation.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2016 - ]
Result
Proceed to NEXT NEXT
See step 10
- CHECK DTC*
- Check for DTCs.
Refer to DTC CHECK / CLEAR [08/2016 - ]
Powertrain > Engine and ECT > Trouble Codes
Result
Result Proceed to DTCs are output A DTCs are not output B
Result:
B
See step 12
Result:
A
See step 11
- Check for DTCs.
- REFER TO DTC CHART
HINT:
Refer to Diagnostic Trouble Code Chart.
Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2016 - ]
Result
Proceed to NEXT NEXT
See step 12
- CONDUCT BASIC INSPECTION
- Conduct basic inspection.
Refer to BASIC INSPECTION [08/2016 - ]
Result
Result Proceed to Malfunctioning parts not confirmed A Malfunctioning parts confirmed B
Result:
B
See step 17
Result:
A
See step 13
- Conduct basic inspection.
- REFER TO PROBLEM SYMPTOMS TABLE
HINT:
Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [08/2016 - ]
Result
Result Proceed to Malfunctioning circuit confirmed A Malfunctioning parts confirmed B Result:
B
See step 17
Result:
A
See step 14
- CHECK ECM POWER SOURCE CIRCUIT
- Check the ECM power source circuit.
Refer to ECM Power Source Circuit [08/2016 - ]
Result
Proceed to NEXT
NEXT
See step 15
- Check the ECM power source circuit.
- CONDUCT CIRCUIT INSPECTION
Result
Result Proceed to Malfunction not confirmed A Malfunction confirmed B Result:
B
See step 18
Result:
A
See step 16
- CHECK FOR INTERMITTENT PROBLEMS
- Check for intermittent problems.
Refer to CHECK FOR INTERMITTENT PROBLEMS [08/2016 - ]
Result
Proceed to NEXT
NEXT
See step 17
- Check for intermittent problems.
- CONDUCT PARTS INSPECTION
Result
Proceed to NEXT NEXT
See step 18
- IDENTIFY PROBLEM
Result
Proceed to NEXT NEXT
See step 19
- ADJUST AND/OR REPAIR
Result
Proceed to NEXT NEXT
See step 20
- CONDUCT CONFIRMATION TEST
Result
Proceed to NEXT NEXT
END