How To Proceed With Troubleshooting

HINT:

The hand-held tester is used in steps 3, 4, 5, 7 and 10.

VEHICLE BROUGHT TO WORKSHOP
Go: to Next Step
CUSTOMER PROBLEM ANALYSIS (See CUSTOMER PROBLEM ANALYSIS CHECK )
Go: to Next Step
CONNECT HAND-HELD TESTER TO DLC3
HINT:

If the display indicates a communication fault in the tool, inspect DLC3.

Go: to Next Step
CHECK DTC AND FREEZE FRAME DATA (See DTC CHECK/CLEAR )
HINT:

Record or print DTC and freeze frame data, if needed.

Go: to Next Step
CLEAR DTC AND FREEZE FRAME DATA (See DTC CHECK/CLEAR )
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VISUAL INSPECTION
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SETTING CHECK (TEST) MODE DIAGNOSIS (See CHECK MODE PROCEDURE )
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PROBLEM SYMPTOM CONFIRMATION

HINT:

If the engine does not start, perform steps 10 and 12 first.

PROBLEM SYMPTOM CONFIRMATION

Malfunction does not occur	A
Malfunction occurs	B

A: Go to Next Step.

BASIC INSPECTION (See BASIC INSPECTION )

BASIC INSPECTION REFERENCE

Wrong parts not confirmed	A
Wrong parts confirmed	B

A: Go to Next Step.

PROBLEM SYMPTOMS TABLE (See PROBLEM SYMPTOMS TABLE )

PROBLEM SYMPTOMS

Wrong circuit confirmed	A
Wrong parts confirmed	B

A: Go to Next Step.

CIRCUIT INSPECTION

DTC DETECTING CONDITION CHART

Malfunction not confirmed	A
Malfunction confirmed	B

A: Go to Next Step.

CHECK FOR INTERMITTENT PROBLEMS (See CHECK FOR INTERMITTENT PROBLEMS )
Go: to Next Step

Go to step 18
PARTS INSPECTION
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IDENTIFICATION OF PROBLEM
Go: to Next Step
ADJUSTMENT, REPAIR
Go: to Next Step
CONFIRMATION TEST
END

Malfunction code	A
No code	B