LEMON Manuals: Even more car manuals for everyone
Home >> Toyota >> 2003 >> Avalon XL >> Repair and Diagnosis >> Accessories & Equipment >> Entertainment Systems >> Audio System >> Troubleshooting

Audio System: Troubleshooting

  1. Europe Models: 

    DIAGNOSIS FUNCTION 

    1. Diagnosis start-up

      For shifting diagnosis mode, turn ignition switch ON and push the "DISC" switch 3 times while pressing "ch1" and "ch6" switches.

      NOTE: To exist from the diagnosis mode, push the "DISC" switch for 1.7 sec. or turn ignition switch to ACC or OFF.
      Fig 1: Identifying Radio Receiver Assembly Switches
      G02818635Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Service check mode
      1. After the diagnosis start-up, the system enters service check mode.
      2. Error codes over tuner and connected equipment are displayed on the screen of tuner.

        Results for each check are displayed as follows:

        • good:

          No DTC is detected for both "System Check Confirmation" and "Diagnosis Memory Response".

        • nCcon:

          The Component does not respond to the "Diagnosis On Instruction" command.

          Applicable to only the system where connected components are limited to be used.

        • ECHn:

          Application of new version has been confirmed by the "Diagnosis On Check", and there is one or more DTC which indicates "Replacement" in the "System Check Result Response" or "Diagnosis Memory Response".

        • CHEC:

          Application of new version has been confirmed by the "Diagnosis On Check", and there is no DTC which indicates "Replacement" in the "System Check Result Response" or "Diagnosis Memory Response", but one or more DTC which indicated "Check" is identified.

        • Old:

          Application of old version is confirmed by the "Diagnosis On Check", and DTC is identified in the "System Check Result Response" or "Diagnosis Memory Response".

        • nrES:

          No response is identified to the "System Check Start Instruction" and "Request for System Check Result" commands.

      NOTE:
      • Check the present and past condition of components by performing the System Check and collecting stored DTC memories.
      • Check results shall be displayed as one of six following indications: "good", "ECHn", "CHEC", "nCon", "Old" or "nrES".
    3. Display Screen for Service Check.

      Example: 

      Connection parts (physical address): Radio receiver (P190), CD Auto Changer (P240), MD changer (P3A0)

      Fig 2: Service Check Flow Chart - On Display Screen
      G02818636Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. "ECHn" Detail Display Mode Screen
      Fig 3: "ECHn" Detail Display Mode Screen Flow Chart
      G02818637Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    5. "CHEC" Detail Display Mode Screen
      Fig 4: "CHEC" Detail Display Mode Screen Flow Chart
      G02818638Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    6. "Old" Detail Display Mode Screen
    Fig 5: "Old" Detail Display Mode Screen Flow Chart
    G02818639Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Except Europe Models: 

    DIAGNOSIS FUNCTION 

    Error codes over tuner and connected equipment are displayed on the screen of tuner.

    1. Diagnosis start-up

      For shifting to diagnosis mode, push "DISC" switch 3 times with pressing "1" and "6" of PRESET switch at the same time while the audio power is OFF and ACC is ON.

      To exit from diagnosis mode, press "DISC" switch for 2 seconds or turn the ignition key OFF. (When "1-190" is displayed, the mode is transferred to LAN check mode.)

    2. LAN check

      When starting up the diagnosis mode, the mode turns to LAN check mode, the screen displays the code numbers (physical address) of tuner and connected equipment. Smaller codes are displayed in order, displayed code numbers are switched by operating TUNE "UP" or "DOWN" switch. In LAN check mode, by pressing "5" of PRESET switch for more than 2 sees., diagnosis memory of each equipment can be deleted, when deletion is completed, the mode returns to LAN check mode.

      Fig 6: Identifying Radio Receiver Assembly Switches
      G02818640Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Code No. (physical address) List 

      PHYSICAL ADDRESS CODE NUMBER LIST

      Code No. (Physical Address) Equipment Name
      190 Radio Receiver Assembly (Audio Head Unit)
      240 CD Changer (In Luggage Room)
      360 CD Changer (In Center Console And Glove Compartment Box)
      440 Power Amplifier
    3. System check
      • When pressing "1" of PRESET switch in LAN check mode, the mode turns to the system check mode, the system performs self diagnosis of connected equipment and displays the results.("SYS" (showing the system is under detection) is displayed.)
      • Perform the operation shown in the following illustration, then read the result of the inspection.
      NOTE:
      • It sometimes takes approx. 40 secs. till the system inspection is completed.
      • The chart below is an example of when diagnosis code "21" appears on the physical address (190) equipment. (ROM error occurs on the radio receiver.)
      • The smaller code numbers (physical address) are displayed in order (code No., diagnosis code, support code of diagnosis code (object equipment)).
      • When no error is detected in the system, "00" is displayed.
      • When an error code is detected, up to 6 codes per one system are displayed. Pressing TUNE "UP" or "DOWN" switches the display.
      • In the system check mode, when pressing "6" of PRESET switch the mode returns to LAN check mode.
      Fig 7: Identifying System Check Results Display
      G02818641Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Diagnosis memory
      1. In LAN check mode, when pressing "2" of PRESET switch the mode turns to the diagnosis memory mode. ("CODE" is displayed.)

        The results of self diagnosis performed over tuner and connected equipment are memorized and displayed.

      2. Perform the operation shown in the following illustration, then read the result of the inspection.
      NOTE:
      • The smaller code numbers (physical address) are displayed in order (code No., periodic communication number when error occurs, diagnosis code, and support code of diagnosis code (object equipment)).
      • When no error is detected in the system, "00" is displayed. When an error code is detected, up to 6 codes per one system are displayed. Pressing TUNE "UP" or "DOWN" switches the display. Each diagnosis code is same as code in the system check mode.
      • When pressing "6" of PRESET switch, the mode returns to LAN check mode.
      • The following illustration below is an example of when diagnosis code "D1" appears on the code (190) and (240 or 360) equipment. (Communication error occurs between the radio receiver and CD changer.)
      Fig 8: Identifying Diagnosis Memory Results Display
      G02818642Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    5. Diagnosis memory clear
      1. After error is fixed, start up the diagnosis mode.
      2. Continue pressing preset switch "5" for 2 secs. (CLr is displayed.)
      3. Press the preset switch "2" and transfer to the diagnosis memory mode and check that the normal code (00) is output.
  3. Europe Models: 

    DIAGNOSIS CODE LIST 

    DIAGNOSIS CODE LIST (EUROPE MODELS)

    Terms Meaning
    Physical Address Three-Digit Code (Shown In Hexadecimal) Which Is Given To Each Component Comprising The AVC-LAN. Corresponding To The Function, Individual Symbols Are Specified.
    Logical Address Two-Digit Code (Shown In Hexadecimal) Which Is Given To Each Function Comprising The Inner System Of The AVC-LAN.
    1. Physical address 190: Radio receiver assembly
      NOTE:
      • *1: Even if no failure is detected, it may be stored depending on the battery condition or voltage for starting an engine.
      • *2: It is stored when 180 sec. has passed after the power supply connector is pulled out after engine start.
      • *3: It may be stored when the engine key is turned 1 min. again after engine start.
      • *4: It may be stored when the engine key is turned again after engine start.
      • *5: When 210 sec. has passed after pulling out the power supply connector of the master component with the ignition switch in ACC or ON, this code is stored.
        1. Logical address: 01 (Communication control)
          Fig 9: Logical Address: 01 Communication Control Diagnosis Chart - Radio Receiver Assembly
          G02818643Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
        2. Logical address: 61 (Cassette switch)
      Fig 10: Logical Address: 61 Cassette Switch Diagnosis Chart - Radio Receiver Assembly
      G02818644Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Physical address: 440 Stereo component amplifier
      NOTE:
      • *1: Even if no failure is detected, it may be stored depending on the battery condition or voltage for starting an engine.
      • *2: It may be stored when the engine key is turned 1 min. again after engine start.
      • *3: It may be stored when the engine key is turned again after engine start.
      • *4: When 210 sec. has passed after pulling out the power supply connector of the master component with the ignition switch in ACC or ON, this code is stored.

      Logical address: 01 (Communication control)

      Fig 11: Logical Address: 01 Communication Control Diagnosis Chart - Stereo Component Amplifier
      G02818645Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Physical address: 240 CD Auto Changer
      NOTE:
      • *1: Even if no failure is detected, it may be stored depending on the battery condition or voltage for starting an engine.
      • *2: It may be stored when the engine key is turned 1 min. again after engine start.
      • *3: It may be stored when the engine key is turned again after engine start.
      • *4: It may be stored when the engine key is turned again after engine start.
      • *5: When 210 sec. has passed after pulling out the power supply connector of the master component with the ignition switch in ACC or ON, this code is stored.
      1. Logical address: 01 (Communication control)
        Fig 12: Logical Address: 01 Communication Control Diagnosis Chart - CD Auto Changer
        G02818646Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Logical address: 63 (CD Auto Changer)
      LOGICAL ADDRESS: 63 CD AUTO CHANGER DIAGNOSIS - CD AUTO CHANGER

      DTC Diagnosis Item Diagnosis Content Countermeasure And Inspected Parts
      60 CD Error Error Is Detected In CD Auto Changer. Replace CD Auto Changer
      61 EJECT Error Magazine Cannot Be Ejected. Replace CD Auto Changer
      62 No Disc Readout Disc Cannot Be Read. Inspect CD
      63 CD Auto Changer Temp. Too High Readout Cannot Be Done Because Temperature Around Player's Pick-Up (Reading Part) Is Too High. With Ig Switch OFF, Leave Vehicle In Cool Shaded Place For A While And Re-Check. After Deleting The DTC Memory, If Same Code Detected, Replace CD Auto Changer.
      64 CD Changer Excess Current Excess Current Is Applied CD Auto Changer. Replace CD Auto Changer
  4. Except Europe Models: 

    DIAGNOSIS CODE LIST 

    • If there is "O" in the column of system check, an error can be detected when the mode is switched to the system check mode.
    • If there is "O" in the column of diagnosis mode, each unit is monitoring whether or not it has failure.

      In case of detecting failure, it memorizes DTC.

    Fig 13: Diagnosis Code List - Except Europe Models (1 Of 2)
    G02818647Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    Fig 14: Diagnosis Code List - Except Europe Models (2 Of 2)
    G02818648Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. PROBLEM SYMPTOMS TABLE 
    NOTE: When replacing the internal mechanism (computer part) of the audio system, be careful that no part of your body or clothing comes in contact with the terminals of the leads from the IC, etc. of the replacement part (spare part).
    NOTE: This inspection procedure is a simple troubleshooting which should be carried out on the vehicle during system operation and was prepared on the assumption of system component troubles (except for the wires and connectors, etc.).

    Always inspect the trouble taking the following items into consideration.

    • Open or short circuit of the wire harness
    • Connector or terminal connection fault

    AUDIO SYSTEM PROBLEM SYMPTOMS

    Component Problem Flow Chart No.
    Radio Radio Not Operating When Power Switch Turned To 'ON'.  1
    ..... Display Indicates When Power Switch Turned To 'ON', But No Sound (Including 'noise') Is Produced.  2
    ..... Noise Present, But AM - FM Not Operating.  3
    ..... Any Speaker Does Not Work.  4
    ..... Any AM Or FM Does Not Work.  5
    ..... Few Preset Turning Bands.  5
    ..... Reception Poor.  6
    ..... Sound Quality Poor.  7
    ..... Preset Memory Disappears.  8
    Tape Player Cassette Tape Cannot Be Inserted.  9
    ..... Cassette Tape Inserted, But No Power.  10
    ..... Power Coming In, But Tape Player Not Operating.  11
    ..... Any Speaker Does Not Work.  12
    ..... Sound Quality Poor.  13
    ..... Tape Jammed, Malfunction With Tape Speed Or Auto-Reverse.  14
    ..... Cassette Tape Will Not Eject.  15
    CD Auto Changer Cd Magazine Cannot Be Inserted.  16
    ..... CD Magazine Inserted, But No Power.  17
    ..... Power Coming In, But CD Player Not Operating.  18
    ..... Sound Jumps.  19
    ..... Sound Quality Poor (Volume Faint).  20
    ..... Any speaker does not work.  21
    ..... CD Magazine Will Not Be Ejected.  22
    Power Amplifier No Power Coming In.  23
    ..... Power Coming In, But Power Amplifier Not Operating.  24
    ..... Any Speaker Does Not Work.  25
    Noise Noise Occurs  26
    ..... Noise Produced By Vibration Or Shock While Driving.  27
    ..... Noise Produced When Engine Starts.  28

    The term "AM" includes LW, MW and SW, and the term "FW" includes UKW.

  1. RADIO: NOT OPERATING WHEN POWER SWITCH TURNED TO "ON" 
    Fig 15: Radio Not Operating When Power Switch Turned To "ON"
    G02818649Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. RADIO: DISPLAY INDICATES WHEN POWER SWITCH TURNED TO "ON", BUT NO SOUND (INCLUDING "NOISE") IS PRODUCED 
    Fig 16: Radio Display Indicates When Power Switch Turned To "ON", But No Sound (Including "NOISE") Is Produced
    G02818650Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. RADIO: NOISE PRESENT, BUT AM-FM NOT OPERATING 
    Fig 17: Radio Noise Present, But AM-FM Not Operating
    G02818651Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. RADIO: ANY SPEAKER DOES NOT WORK 
    Fig 18: Radio Any Speaker Does Not Work
    G02818652Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. RADIO: ANY AM OR FM DOES NOR WORK FEW PRESET TUNING BANDS 
    Fig 19: Radio Any AM Or FM Does Nor Work Few Preset Tuning Bands
    G02818653Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. RADIO: POOR RECEPTION 
    Fig 20: Radio Poor Reception
    G02818654Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. RADIO: SOUND QUALITY POOR 
    Fig 21: Radio Sound Quality Poor
    G02818655Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. RADIO: PRESET MEMORY DISAPPEARS 
    Fig 22: Radio Preset Memory Disappears
    G02818656Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  9. TAPE PLAYER CASSETTE TAPE CANNOT BE INSERTED 
    Fig 23: Cassette Tape Cannot Be Inserted (Tape Player)
    G02818657Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  10. TAPE PLAYER CASSETTE TAPE INSERTED, BUT NO POWER 
    Fig 24: Cassette Tape Inserted, But No Power (Tape Player)
    G02818658Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  11. TAPE PLAYER POWER COMING IN, BUT TAPE PLAYER NOT OPERATING 
    Fig 25: Tape Player Power Coming In, But Tape Player Not Operating
    G02818659Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  12. TAPE PLAYER ANY SPEAKER DOES NOT WORK 
    Fig 26: Any Speaker Does Not Work (Tape Player)
    G02818660Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  13. TAPE PLAYER SOUND QUALITY POOR (VOLUME FAINT) 
    Fig 27: Tape Player Sound Quality Poor (Volume Faint)
    G02818661Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  14. TAPE PLAYER TAPE JAMMED MALFUNCTION WITH TAPE SPEED OR AUTO-REVERSE 
    Fig 28: Tape Jammed Malfunction With Tape Speed Or Auto-Reverse (Tape Player)
    G02818662Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  15. TAPE PLAYER CASSETTE TAPE WILL NOT BE EJECTED 
    Fig 29: Cassette Tape Will Not Be Ejected (Tape Player)
    G02818663Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  16. CD AUTO CHANGER: CD MAGAZINE CANNOT BE INSERTED 
    Fig 30: CD Magazine Cannot Be Inserted (CD Auto Changer)
    G02818664Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  17. CD AUTO CHANGER: CD MAGAZINE INSERTED, BUT NO POWER 
    Fig 31: CD Magazine Inserted, But No Power (CD Auto Changer)
    G02818665Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  18. CD AUTO CHANGER: POWER COMING IN, BUT CD AUTO CHANGER NOT OPERATING 
    Fig 32: Power Coming In, But CD Auto Changer Not Operating (CD Auto Changer)
    G02818666Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  19. CD AUTO CHANGER: SOUND JUMPS 
    Fig 33: CD Auto Changer Sound Jumps
    G02818667Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  20. CD AUTO CHANGER: SOUND QUALITY POOR (VOLUME FAINT) 
    Fig 34: CD Auto Changer Sound Quality Poor (Volume Faint)
    G02818668Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  21. CD AUTO CHANGER: ANY SPEAKER DOES NOT WORK 
    Fig 35: Any Speaker Does Not Work (CD Auto Changer)
    G02818669Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  22. CD AUTO CHANGER: CD MAGAZINE WILL NOT BE EJECTED 
    Fig 36: CD Magazine Will Not Be Ejected (CD Auto Changer)
    G02818670Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  23. POWER AMPLIFIER: NO POWER COMING IN 
    Fig 37: No Power Coming In (Power Amplifier)
    G02818671Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  24. POWER AMPLIFIER: POWER COMING IN, BUT WOOFER (POWER) AMPLIFIER NOT OPERATING 
    Fig 38: Power Coming In, But Woofer (Power) Amplifier Not Operating (Power Amplifier)
    G02818672Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  25. POWER AMPLIFIER: ANY SPEAKER DOES NOT WORK 
    Fig 39: Power Amplifier Any Speaker Does Not Work (Power Amplifier)
    G02818673Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  26. NOISE: OCCURS 
    Fig 40: Noise Occurs
    G02818674Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  27. NOISE: PRODUCED BY VIBRATION OR SHOCK WHILE DRIVING 
    Fig 41: Noise Produced By Vibration Or Shock While Driving
    G02818675Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  28. NOISE: PRODUCED WHEN ENGINE STARTS 
    Fig 42: Noise Produced When Engine Starts
    G02818676Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002