Flat Rate Times: Quality

How will the technician perform this technical repair procedure?

• Is this a new procedure or revalidation of an existing procedure?
  • Engineering is consulted for review and feedback.
  • Procedural re-evaluation may be required when engineering and model changes occur on previously-evaluated vehicles and/or components.
  • Comparisons are drawn between different models and variants.
  • Determination is then made regarding whether further analysis is required.
• Where is the procedure being performed?
  • Is a 2-post lift required?
  • Will an alignment be required?
  • Is assistance required?
  • Can the procedure be performed by Mobile Service?
• Does the procedure highlight all the tools needed?
  • All validations use the standardized tool set that Tesla provides to all Tesla Service Centers.
  • Tesla specialty tooling is incorporated where applicable.
  • Hand tools are recommended unless specifically noted in the repair procedure.
  • Recommended tooling is called out in each step.