Detailed Flow
DIAGNOSIS PROCEDURE
| Step | Action | YES | NO |
|---|---|---|---|
| 1 | LISTEN TO CUSTOMER COMPLAINT Listen to customer complaint. Get detailed information about the conditions and environment when the symptom occurs. |
GO TO 2 | - |
| 2 | VERIFY THE SYMPTOM WITH OPERATIONAL CHECK Verify the symptom with operational check. |
GO TO 3 | - |
| 3 | GO TO APPROPRIATE TROUBLE DIAGNOSIS Go to appropriate trouble diagnosis. |
GO TO 4 | - |
| 4 | REPAIR OR REPLACE Repair or replace the specific parts. |
GO TO 5 | - |
| 5 | FINAL CHECK Final check. Is inspection result normal? |
Inspection End | Refer to [SERVICE INFORMATION FOR ELECTRICAL INCIDENT: INTERMITTENT INCIDENT ] |