Android Auto Cannot Be Connected (Wireless Connection)

Probable cause: 

Smartphone malfunction, unit body malfunction

1. CHECK THE WIRELESS CONNECTION  .

   Is Bluetooth connected correctly?

   Is the check result OK?

   Yes  : Go to  2.

   No  : It is possible that the Bluetooth connection was not normal. Refer to owner's service information and connect Bluetooth.

2. CHECK ANDROID DEVICE  .

   Restart the Android device, and connect it again.

   Does it start properly?

   Yes  : Currently no failure is found.

   No  : Go to  3.

3. CHECK ANDROID DEVICE  .

   Delete the Android registration information on both the Android device and the center display, register Android again, and then connect it again.

   Does it start properly?

   Yes  : Currently no failure is found.

   No  : Go to  4.

4. CHECK ANDROID DEVICE  .

   Connect another Android device.

   NOTE: For supported standards, refer to owner's service information.

   Does it start properly?

   Yes  : Android device which cannot be connected might be faulty.

   No  : Go to  5.

5. CHECK ENVIRONMENTAL CONDITION  .

   Check if any external devices which emit strong electromagnetic waves and noises, such as a radio antenna, is installed inside the vehicle.

   Check that no such device is installed. Is the result OK?

   Yes  : Replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .

   No  : Remove the external device and perform the inspection from step 2 again. Go to  2.

   If the problem is not resolved, replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .