Operation From Keyless/Keyless Access Mobile Key Is Not Possible

NOTE: Before performing diagnosis, initialize the power rear gate system by opening the power rear gate in manual operation, and then operating the power rear gate auto closer in the partially latched state.

CHECK DTC .
1. Turn the ignition switch to ON.
2. Read the DTC of [Power Rear Gate] using the Subaru Select Monitor. Ref. to POWER REAR GATE (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .
Are any DTCs displayed?

Yes: Perform the diagnosis for the displayed DTCs.

No: Go to 2.
CHECK DATA MONITOR .
Using Subaru Select Monitor, check [Normal Keyless R/G SW] or [Smart Keyless R/G SW]. Ref. to POWER REAR GATE (DIAGNOSTICS)>DATA MONITOR .

Does the display switch between "OFF", "tap" and "press and hold" according to mobile key switch operation?

Yes: Switch input signal is normal.

No: Go to 3.
CHECK BODY INTEGRATED UNIT .
- For models with keyless access
  Perform "KEYLESS ACCESS LOCK/UNLOCK CANNOT BE PERFORMED FROM ANY OF THE DOORS" in KPS (DIAGNOSTICS). Ref. to KEYLESS ACCESS WITH PUSH BUTTON START (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON>INSPECTION>KEYLESS ACCESS LOCK/UNLOCK CANNOT BE PERFORMED FROM ANY OF THE DOORS .
- For models without keyless access
Perform "BOTH LOCK AND UNLOCK DO NOT FUNCTION WITH KEYLESS ENTRY SYSTEM" in Door Lock Control System. Ref. to KEYLESS ENTRY (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON>INSPECTION>BOTH LOCK AND UNLOCK DO NOT FUNCTION WITH KEYLESS ENTRY SYSTEM .

Is the check result OK?

Yes: Replace Power rear gate Control Module. Ref. to POWER REAR GATE SYSTEM>POWER REAR GATE CONTROL MODULE .

No: Repair it according to each inspection.