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User Registration Is Not Possible

CAUTION:
NOTE: Before performing diagnosis, check the following items.
  • Check whether the registration method following the description in the OM is performed.
  • If it is not possible to enter the customizing screen, perform the diagnosis for cockpit control module.
  • Perform the procedure with the ignition switch ON.
  • Remove accessories that cover your face.
  • Perform registration according to the instructions on the center information display.
  • When Driver Monitoring Unit is soiled with any dirt or fingerprint, wipe off with soft cloth or cloth wrung out of water.
  • Check that Driver Monitoring System is not OFF, temporarily stopped, or abnormal.
  • Check that the user information linkage of the cockpit control module is ON.
  • Check that the seat memory operation is normal.
  1. CHECK DATA MONITOR  .
    1. Turn the ignition switch to ON.
    2. Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Driver Monitor]. Ref. to Driver Monitor (Diagnostics)>Data Monitor .
      • DMS Recognition ON/OFF Status

      Does the data indicate [Recognition ON]?

      Yes  : Go to  2 .

      No  : Switch to ON and then perform registration.

  2. CHECK LAN SYSTEM  .

    Perform the diagnosis for LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .

    Is the check result OK?

    Yes  : Go to  3 .

    No  : Perform the diagnosis according to the inspection for LAN system.

  3. CHECK COCKPIT CONTROL MODULE  .

    Perform the diagnosis for cockpit control system. Ref. to COCKPIT CONTROL (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE .

    Is the check result OK?

    Yes  : Go to  4 .

    No  : Perform the diagnosis according to the inspection for cockpit control system.

  4. CHECK COMBINATION METER  .

    Perform the diagnosis for combination meter. Ref. to COMBINATION METER (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .

    Is the check result OK?

    Yes  : Go to  5 .

    No  : Perform the diagnosis according to the inspection for the combination meter.

  5. CHECK POWER SEAT/REMOTE MIRROR SYSTEM  .

    Perform the diagnosis for the power seat/remote mirror system. Ref. to POWER SEAT MEMORY SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .

    Is the check result OK?

    Yes  : Go to  6 .

    No  : Perform the diagnosis according to the inspection for the power seat/remote mirror system.

  6. CHECK USER REGISTRATION  .

    Confirm that the user is fully facing straight towards the center information display and towards the front of the driver's seat respectively during the user registration. Ref. to DRIVER MONITOR (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON>LIST>FACE DIRECTION AT REGISTRATION .

    Is the user fully facing straight towards the center information display and towards the front of the driver's seat respectively during the user registration?

    Yes  : Go to  8 .

    No  : Perform the user registration with the user fully facing straight towards the center information display and towards the front of the driver's seat respectively.

    When the trouble occurs again, Go to  7 .

  7. USER RE-REGISTRATION  .

    Register the user again with the user's eyes open wide.

    Was the user registration successful?

    Yes  : Driver Monitoring System is normal.

    No  : Go to  8 .

  8. CHECK FOR WEARING ACCESSORY  .

    Check if the user was wearing any accessories such as glasses and sunglasses.

    Was the user wearing any accessories?

    Yes  : Ask the user to remove the accessories.

    When the trouble occurs again, Go to  9 .

    No  : Go to  10 .

  9. USER RE-REGISTRATION  .

    Register the user again with the user's eyes open wide.

    Was the user registration successful?

    Yes  : Driver Monitoring System is normal.

    No  : Go to  10 .

  10. RESISTER ANOTHER USERS  .

    Check if some other users can be registered.

    Was the user registration successful?

    Yes  : Driver Monitoring System is normal.

    NOTE: Inform the user that the recognition may not work properly with the current driver monitoring system, and have the user decide whether or not to use.

    No  : Replace the driver monitoring unit. Ref. to INSTRUMENTATION/DRIVER INFO>DRIVER MONITORING UNIT .