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Home >> Subaru >> 2021 >> Outback Base >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Anti-Theft Systems >> Security And Locks - Keyless Access (W/Push Button Start) (Diagnostics) >> Diagnostics With Phenomenon >> Inspection >> Rear Gate Cannot Be Locked When Using The Rear Lock Button

Rear Gate Cannot Be Locked When Using The Rear Lock Button

Trouble causes: 

CAUTION:
  • Check that there are no other registered access keys inside the vehicle.
  • Check that the keyless access function is not stopped.
  • Inspect LAN system or keyless access with push button start system according to the basic diagnostic procedure, and make sure that DTC is not input.
  • When the access key or keyless access control module is replaced, registration of the immobilizer is required. For the relevant procedures, refer to the "REGISTRATION MANUAL FOR IMMOBILIZER" provided as a separate volume.
  • Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to KEYLESS ACCESS WITH PUSH BUTTON START SYSTEM (DIAGNOSTICS)>General Description>CAUTION .
  1. CHECK REAR GATE ACTUATOR  .

    While carrying the access key, operate the touch sensor (lock) and touch sensor (unlock).

    When the switch is operated, does the rear gate lock/unlock?

    Yes  : Go to  2 .

    No  : Go to  10 .

  2. CHECK REAR LOCK BUTTON  .
    1. Turn the ignition switch to ON.
    2. Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Keyless Access with Push Button Start(Collation)]. Ref. to Keyless Access With Push Button Start System (Diagnostics)>Data Monitor .
    • Rear Gate Request SW

    Does the data change between [ON]/[OFF]?

    Yes  : Go to  8 .

    No  : Go to  3 .

  3. CHECK HARNESS (OPEN CIRCUIT)  .
    1. Turn the ignition switch to OFF.
    2. Disconnect the rear lock button connector and the keyless access control module connector.
    3. Using a tester, measure the resistance between harness.

      Connector and terminal 

      (Db15) No. 3 - (i91) No. 17:

    Is the resistance less than 10 Ω?

    Yes  : Go to  4 .

    No  : Repair or replace the open circuit of the harness.

  4. CHECK HARNESS (GROUND SHORT CIRCUIT)  .

    Using a tester, measure the resistance between harness and chassis ground.

    Connector and terminal 

    (Db15) No. 3 - Chassis ground:

    Is the resistance 10 kΩ or more?

    Yes  : Go to  5 .

    No  : Repair or replace the short of harness.

  5. CHECK HARNESS (OPEN CIRCUIT)  .

    Using a tester, measure the resistance between harness and chassis ground.

    Connector and terminal 

    (Db15) No. 4 - Chassis ground:

    Is the resistance less than 10 Ω?

    Yes  : Go to  6 .

    No  : Repair or replace the open circuit of the harness.

  6. CHECK REAR LOCK BUTTON (UNIT INSPECTION)  .

    Measure the resistance between the rear lock button connector terminals using the tester.

    Terminals 

    (Db15) No. 3 - (Db15) No. 4:

    When the rear lock button is turned to ON, did the resistance change from 1 MΩ or more to less than 10 Ω?

    Yes  : Go to  7 .

    No  : Replace the rear lock button. Ref. to SECURITY AND LOCKS>REAR LOCK BUTTON>REMOVAL .

  7. CHECK REAR LOCK BUTTON  .
    1. Turn the ignition switch to ON.
    2. Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Keyless Access with Push Button Start(Collation)]. Ref. to Keyless Access With Push Button Start System (Diagnostics)>Data Monitor .
      • Rear Gate Request SW
    3. Read the data when operating the rear lock button.

    Does the data change between [ON]/[OFF]?

    Yes  : Go to  8 .

    No  : Replace the keyless access control module. Ref. to SECURITY AND LOCKS>KEYLESS ACCESS CONTROL MODULE>REMOVAL .

  8. CHECK HARNESS (OPEN CIRCUIT)  .
    1. Turn the ignition switch to OFF.
    2. Disconnect the exterior rear antenna connector and the keyless access control module connector.
    3. Using a tester, measure the resistance between the exterior rear antenna connector and keyless access control module connector.

      Connector and terminal 

      (L106) No. 1 - (i92) No. 8:

      (L106) No. 2 - (i92) No. 7:

    Is the resistance less than 10 Ω?

    Yes  : Go to  9 .

    No  : Repair or replace the open circuit of harness.

  9. CHECK HARNESS (GROUND SHORT CIRCUIT)  .

    Using a tester, measure the resistance between the exterior rear antenna connector and chassis ground.

    Connector and terminal 

    (L106) No. 1 - Chassis ground:

    (L106) No. 2 - Chassis ground:

    Is the resistance 10 kΩ or more?

    Yes  : Go to  10 .

    No  : Repair or replace the short of harness.

  10. CHECK OUTSIDE REAR ANTENNA  .

    Replace the outside rear antenna with new or properly working parts. Ref. to SECURITY AND LOCKS>KEYLESS ACCESS OUTDOOR ANTENNA>REMOVAL .

    Does it operate properly?

    Yes  : The outside rear antenna has a failure.

    No  : Go to  11 .

  11. CHECK BODY INTEGRATED UNIT  .
    1. Connect the disconnected connectors.
    2. Turn the ignition switch to ON.
    3. Using the Subaru Select Monitor, check the following items in the [Active Test] of [Body Control]. Ref. to BODY CONTROL (DIAGNOSTICS)>ACTIVE TEST .
      • lock actuator LOCK output
    4. Actuate the door lock actuator LOCK output.

    Does the rear gate lock actuator lock?

    Yes  : It is possible that temporary poor communication occurs.

    No  : Go to  12 .

  12. CHECK HARNESS (OPEN CIRCUIT)  .
    1. Turn the ignition switch to OFF.
    2. Disconnect the body integrated unit connector and rear gate lock actuator connector.
    3. Measure the resistance between body integrated unit connector and rear gate lock actuator connector.

      Connector and terminal 

      (i4) No. 7 - (Db61) No. 4:

    Is the resistance less than 10 Ω?

    Yes  : Go to  13 .

    No  : Repair or replace the open circuit of harness.

  13. CHECK HARNESS (OPEN CIRCUIT)  .
    1. Measure the resistance between the rear gate lock actuator connector and chassis ground.

      Connector and terminal 

      (Db61) No. 3 - Chassis ground:

    Is the resistance less than 10 Ω?

    Yes  : Go to  14 .

    No  : Repair or replace the open circuit of harness.

  14. CHECK REAR GATE LOCK ACTUATOR  .
    1. Check the rear gate lock actuator. Ref. to SECURITY AND LOCKS>REAR GATE LATCH AND ACTUATOR ASSEMBLY>INSPECTION .

    Is the check result OK?

    Yes  : Replace the body integrated unit. Ref. to BODY CONTROL/COMMUNICATION SYSTEM>BODY INTEGRATED UNIT .

    No  : Replace the rear gate latch and actuator assembly. Ref. to SECURITY AND LOCKS>REAR GATE LATCH AND ACTUATOR ASSEMBLY .

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