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Part Change Information For The Multi-Function Display (MFD) (07-190-21)

Publication date: 2021-02-17
Reference number: 07-190-21

PART CHANGE INFORMATION FOR THE MULTI-FUNCTION DISPLAY (MFD)

PART CHANGE INFORMATION FOR THE MULTI-FUNCTION DISPLAY (MFD)

TECHNICAL SERVICE BULLETIN

Reference Number(s): 07-190-21, Date of Issue:  February 17, 2021
SUBARU: 2020 Impreza; 2021 Crosstrek; 2020 Crosstrek Hybrid (PHEV); 2020-21 Forester; 2020-21 Ascent

APPLICABILITY

2020MY Impreza

2021MY Crosstrek

2020MY Crosstrek Hybrid (PHEV)

2020-21MY Forester

2020-21MY Ascent

INTRODUCTION

This Service Information Bulletin announces a change made to the MFD software to keep the affected units listed below compliant with Apple® CarPlay® certification. The CarPlay icon color in the new MFD units has been changed from green to white as shown below.

G13596513

PRODUCTION CHANGE INFORMATION

This bulletin will be revised with the starting VIN information when it becomes available.

PART INFORMATION

REMINDER:  Always order the most up-to-date replacement parts based on the specific VIN being repaired.

Description Part Number Application
MULTI DISPLAY ASSEMBLY 85261FL711 2020MY Impreza
85261FL741
85261FL901 2020MY Crosstrek PHEV
85263FL110 2021MY Crosstrek
85263FL140
85261SJ311 2020-21MY Forester
85261XC211 2020MY Ascent
85261XC311 2021MY Ascent

SERVICE PROCEDURE/INFORMATION

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

The service procedures for MFD replacement remain unchanged. Always refer to STIS and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

WARRANTY/CLAIM INFORMATION

For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information:

Labor Description Labor Operation # Model Labor Time Fail Code
Multi-Function Display R&R B067-351 Impreza 0.3 ZLK-99
Crosstrek 0.4
Crosstrek PHEV
Forester 0.3
Ascent 0.3

IMPORTANT REMINDERS: