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Home >> Subaru >> 2020 >> Forester Base >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Memory Modules >> Power Seat Memory System (Diagnostics) >> Basic Diagnostic Procedure >> Procedure

Basic Diagnostic Procedure: Procedure

  1. PERFORM CUSTOMER INTERVIEW. 

    Ask the customer when and how the trouble occurred using the interview check list. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>CHECK LIST FOR INTERVIEW .

    Did you interview the customer?

    Yes:  Go to  2.

    No:  Perform the interview, and Go to  2.

  2. PERFORM BASIC INSPECTION. 

    Perform basic inspection. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>GENERAL DESCRIPTION>INSPECTION .

    Is the check result OK?

    Yes:  Go to  3.

    No:  Repair the faulty part found in basic inspection, and Go to  3.

  3. CHECK SUBARU SELECT MONITOR COMMUNICATION. 
    1. Turn the ignition switch to OFF.
    2. Connect the Subaru Select Monitor to data link connector. Ref. to COMMON (DIAG)>DATA LINK CONNECTOR .
    3. Turn the ignition switch to ON and run the Subaru Select Monitor.
    4. Select [Power Seat Memory].
      NOTE: For detailed operation procedures, refer to "Help" of application.

    Is communication possible?

    Yes:  Go to  4.

    No:  Check the communication circuit. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE FOR SUBARU SELECT MONITOR COMMUNICATION .

  4. CHECK DTC. 

    Read the DTC of [Power Seat Memory] using the Subaru Select Monitor. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Are any DTCs displayed? (Current malfunction)

    Yes:  Record the DTC, time stamp and freeze frame data, and go to next. Go to  5.

    No:  Perform diagnosis according to the procedures in the diagnostics with phenomenon. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON .

  5. PERFORM DIAGNOSIS. 
    1. Perform the diagnosis for the displayed DTCs. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .
    2. Repair or replace the cause of trouble.
    3. Using the Subaru Select Monitor, perform the clear memory of [Power Seat Memory]. Ref. to COMMON (DIAG)>CLEAR MEMORY .
    4. Execute the inspection mode. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>INSPECTION MODE .
    5. Read the DTC of [Power Seat Memory] using the Subaru Select Monitor. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Are any DTCs displayed? (Current malfunction)

    Yes:  Repeat step  5 until DTC is not shown.

    No:  Finish the diagnosis.

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