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Home >> Subaru >> 2019 >> Outback 2.5i >> Repair and Diagnosis >> Body & Frame >> Door Locks >> Security And Locks - Keyless Entry (Diagnostics) >> Diagnostics with Phenomenon >> Inspection >> Lock/Unlock Cannot Be Operated With Keyless Entry

Lock/Unlock Cannot Be Operated With Keyless Entry

Trouble causes: 

CAUTION:
  • Inspect LAN system according to the basic diagnostic procedure, and make sure that there is no fault.
  • Check that the TPMS & keyless entry function is not stopped.
  • Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to KEYLESS ENTRY (DIAGNOSTICS)>General Description>CAUTION .
  1. CHECK DOOR LOCK SWITCH  .

    Check that the lock/unlock operates with the keyless transmitter.

    Does it lock/unlock normally?

    Yes: Go to  2 .

    No: Check the door lock circuit. Ref. to SECURITY AND LOCKS>DOOR LOCK CONTROL SYSTEM>INSPECTION>SYMPTOM CHART .

  2. CHECK FUSE  .

    Check the fuse. Ref. to SECURITY AND LOCKS>RELAY AND FUSE>INSPECTION .

    Is the check result OK?

    Yes: Go to  3 .

    No: Replace the fuse.

  3. CHECK HARNESS (POWER SUPPLY CIRCUIT)  .
    1. Disconnect the TPMS & keyless entry control module connector.
    2. Using a tester, measure the voltage between the TPMS & keyless entry control module connector and chassis ground.

    Connector & terminal 

    (R221) No. 12 (+) - Chassis ground (-):

    Is the voltage 9 - 16 V?

    Yes: Go to  4 .

    No: Repair the power supply circuit.

  4. CHECK HARNESS (OPEN CIRCUIT)  .
    1. Disconnect the body integrated unit connector.
    2. Using a tester, measure the resistance between the TPMS & keyless entry control module connector and body integrated unit.

    Connector & terminal 

    (R221) No. 2 - (i171) No. 22:

    (R221) No. 1 - (i171) No. 2:

    Is the resistance less than 1 Ω?

    Yes: Go to  5 .

    No: Repair or replace the open circuit of harness.

  5. CHECK HARNESS (GROUND SHORT CIRCUIT)  .

    Using a tester, measure the resistance between the TPMS & keyless entry control module connector and chassis ground.

    Connector & terminal 

    (R221) No. 2 - Chassis ground:

    (R221) No. 1 - Chassis ground:

    Is the resistance 10 kΩ or more?

    Yes: Go to  6 .

    No: Repair or replace the short circuit of the harness.

  6. CHECK KEYLESS TRANSMITTER  .

    Check the keyless transmitter battery. Ref. to SECURITY AND LOCKS>KEYLESS TRANSMITTER>INSPECTION .

    Is the battery OK?

    Yes: Go to  7 .

    No: Replace the keyless transmitter battery. Ref. to SECURITY AND LOCKS>KEYLESS TRANSMITTER .

  7. CHECK TPMS & KEYLESS ENTRY CONTROL MODULE  .
    1. Connect the TPMS & keyless entry control module connector.
    2. Turn the ignition switch to OFF and close all doors.
    3. Perform lock operation with keyless key.

    Does the door lock?

    Yes: Currently, it is normal.

    No: Replace the TPMS & keyless entry control module. Ref. to WHEEL AND TIRE SYSTEM>TIRE PRESSURE MONITORING SYSTEM .