Basic Diagnostic Procedure: Procedure

Ask the customer when and how the trouble occurred using the interview checklist.

Ref. to INFOTAINMENT (DIAGNOSTICS)>Check List for Interview .

Did you interview the customer?

Yes

Go to  2 .

No

Perform the interview, and Go to  2 .

Perform the basic inspection. Ref. to INFOTAINMENT (DIAGNOSTICS)>General Description>INSPECTION>BASIC INSPECTION .

Is the check result OK?

Yes

Go to  3 .

No

Repair the failures from the basic inspection, and Go to  3 .

1. Turn the ignition switch to OFF.
2. Connect the Subaru Select Monitor to data link connector.
3. Turn the ignition switch to ON and run the Subaru Select Monitor.
4. Select «Infotainment».
   NOTE: For detailed operation procedures, refer to "Application help".

   Is communication possible?

   Yes

   Go to  4 .

   No

   Check the communication circuit. Ref. to INFOTAINMENT (DIAGNOSTICS)>Diagnostic Procedure for Subaru Select Monitor Communication .

Using the Subaru Select Monitor, read DTC of «Infotainment». Ref. to INFOTAINMENT (DIAGNOSTICS)>Diagnostic Trouble Code (DTC) .

Are any DTCs displayed? (Current malfunction)

Yes

Record the DTC, time stamp and freeze frame data, and Go to  5 .

No

Perform diagnosis according to the procedures in the diagnostics with phenomenon. Ref. to INFOTAINMENT (DIAGNOSTICS)>Diagnostics with Phenomenon .

1. Perform the diagnosis for the displayed DTCs. Ref. to INFOTAINMENT (DIAGNOSTICS)>Diagnostic Trouble Code (DTC) .
2. Repair or replace the cause of trouble.
3. Using the Subaru Select Monitor, perform the clear memory for «Infotainment».
4. Execute the inspection mode.
5. Using the Subaru Select Monitor, read DTC of «Infotainment». Ref. to INFOTAINMENT (DIAGNOSTICS)>Diagnostic Trouble Code (DTC) .

   Are any DTCs displayed? (Current malfunction)

   Yes

   Repeat step 5 until DTC is not shown. Go to  5 .

   No

   Finish the diagnosis.