DTC U0162 Lost Communication With Audio Visual Navigation Display Module: Trouble Symptom

The audio or navigation does not operate normally.

DIAGNOSTICS PROCEDURE

Step	Check	Yes	No
1 CHECK PERFORMING OF BASIC DIAGNOSTIC PROCEDURE.	Was the basic diagnostic procedure performed up to STEP 8?	Go to step 2 .	Perform the basic diagnostic procedure. < Ref. to BASIC DIAGNOSTIC PROCEDURE . >
2 CHECK DTC. Check the displayed DTC.	Are DTCs other than U*** displayed?	Perform the diagnosis according to DTC.	Go to step 3 .
3 CHECK DTC. Check the displayed DTC.	Is U0162 a current malfunction?	Go to step 4 .	Go to step 8 .
4 CHECK DTC. Check CAN communication circuit. < Ref. to CAN COMMUNICATION CIRCUIT CHECK . > Read the DTC using Subaru Select Monitor.	Is U0162 a current malfunction?	Go to step 5 .	Go to step 8 .
5 CHECK DTC. Using the Subaru Select Monitor, read DTC of all the systems.	Is the AVN data no-receive detected in several modules?	Replace the audio or navigation. < Ref. to AUDIO . > < Ref. to NAVIGATION BODY . >	Go to step 6 .
6 REPLACE MODULE. Replace the audio or navigation. Read the DTC using Subaru Select Monitor.	Is U0162 a current malfunction?	Go to step 7 .	System is normal.
7 CHECK MODULE. Reinstall the audio or navigation. Replace the module that the DTC has been detected. Read the DTC using Subaru Select Monitor.	Is U0162 a current malfunction?	Replace the audio or navigation. < Ref. to AUDIO . > < Ref. to NAVIGATION BODY . >	System is normal.
8 CHECK HARNESS. Shake the harness, and check for poor contact. Read the DTC using Subaru Select Monitor.	Is U0162 a current malfunction?	Repair the poor contact of harness, or replace the harness.	Go to step 9 .
9 CHECK CONNECTOR. Check the connector used for high speed CAN for poor contact.	Is there poor contact of connector?	Repair the connector that has poor contact, or replace harness.	It is possible that temporary poor communication occurs. Delete the DTC.