Hook - Spring
WARNING: This page is about a different car, the 2016 Subaru Outback and 2016 Subaru Legacy. However, it is still accessible from the selected car via links, so may be relevant.
Check the hook - spring by applying weight to the backrest assembly.
NOTE:
If the appropriate stiffness is not obtained by applying weight to the backrest assembly, the hook - spring may be disengaged.
If it is due to the deformation of the hook - spring, replace the hook - spring with a new part.