Abs Electronic Control Unit Cover (WVP-26)

Publication date: 2010-06-01
Reference number: WVP-26

ABS ELECTRONIC CONTROL UNIT COVER

SERVICE CAMPAIGN BULLETIN

Reference Number(s): WVP-26, Date of Issue: June 2010

SUBARU:	2010 Legacy & Outback
RELATED REF. NUMBER(S):	WVP-26

INTRODUCTION

Subaru of America, Inc., has determined that certain 2010 Legacy and Outback models may have been produced with a plastic cover on the ABS (anti-lock brake system) electronic control unit that may have been cracked during the manufacturing process. The ABS electronic control unit is an integrated part of the brake hydraulic unit located in the engine compartment. If the cover is cracked and the electronic control unit is exposed to water, particularly from a high pressure source such as a garden hose or pressure washer, water can enter the unit and potentially cause a short circuit. If this were to happen, the unit will go into "failsafe" mode and the "ABS" warning light on the instrument panel will illuminate alerting the driver of a malfunction. When the warning light is on, the ABS function shuts down; however, the conventional brake system will continue to operate normally. In other words, even if the vehicle experiences this condition, the braking system will continue to function.

This Service Program will involve inspecting the ABS electronic control unit plastic cover for cracks.

If no cracks are found, no further action is required. Since the cracking condition was the result of the manufacturing process, the cover is not susceptible to cracking in the future.
If cracks are found, the ABS hydraulic unit must be replaced.

AFFECTED VEHICLES

2010 Subaru Legacy and Outback

Potentially affected vehicles are identified in the VIN range chart below. Prior to performing repairs, confirm coverage for potentially affected vehicles by using the Vehicle Coverage Inquiry function at Subarunet.com.

VIN RANGE

Model

From

2010MY

Legacy

A⁽¹⁾210001

A⁽¹⁾239946

Outback

A⁽¹⁾310001

A⁽¹⁾366684

⁽¹⁾	Various Characters may occupy this position

OWNER NOTIFICATION

SOA mailed Owner Notification Letters to owners of affected vehicles during the week of June 7, 2010.

A copy of the Owner Notification Letter is included at the end of this bulletin.

DEALER PROGRAM RESPONSIBILITY

Dealers are to promptly perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo). Additionally, whenever a vehicle subject to this Service Program is taken into dealer new or used inventory, or is in the dealership for service, necessary steps should be taken to ensure the Service Program correction has been made before selling or releasing the vehicle.

New or used vehicles listed in a Service Program that are in dealer stock must be:

Immediately identified.
Tagged or otherwise marked to prevent their delivery or use prior to repair.
Repaired in accordance with the repair procedures outlined in this Service Program Bulletin.

PART S INFORMATION

Replacement ABS hydraulic units are available for dealer order. Please do not stock order this part. Dealers should only order this part for vehicles that have been inspected and found to have a cracked cover.

PARTS INFORMATION

DESCRIPTION	PART NUMBER
ABS Hydraulic Unit	27596AJ00D26
Brake Fluid	SOA635004 - for claim purposes only, represents 12 oz quantity. (SOA868V9220 - 12oz container)

SERVICE PROCEDURE

This service program will involve inspecting the ABS electronic control unit plastic cover for cracks.

If no cracks are found, no further action is required. Since the cracking condition was the result of the manufacturing process, the cover is not susceptible to cracking in the future.
If cracks are found, the ABS hydraulic unit must be replaced.

Please proceed as follows:

Tools

Mirror with a long grip
Flashlight

Inspection Procedures

Open the hood.
Inspect the Hydraulic Unit Electronic Module cover carefully, at the areas indicated by the arrows in the following photos.
1. Check for cracks on the upper side of the unit.
  NOTE: * Inspect for cracks carefully, since they may be very slight.
2. Also, inspect the lower section of the hydraulic unit with a mirror, as shown.

If cracking is found:

The ABS Hydraulic Unit requires replacement. Follow the repair instructions found in the applicable Subaru Service Manual.

SERVICE PROGRAM IDENTIFICATION LABEL

Type or print the necessary information on a Service Program identification label. The completed label should be attached to the vehicle's upper radiator support.

Additional labels are available through the Subaru Claims Helpline at 1-866-782-2782.

CLAIM REIMBURSEMENT AND ENTRY PROCEDURES

Credit to perform this service program will be based on the submission of properly completed repair order information. Dealers may submit claims through Vehicle Claim Entry on Subarunet.com.

CLAIM INFORMATION

CLAIM TYPE	CAMPAIGN CODE	LABOR	LABOR OPERATION
RC	WVP-26	A153-688 0.2 hrs.	ABS Electronic Control Unit Cover Inspection - No Cracks Found
RC	WVP-26	A153-631 1.2 hrs.	ABS Hydraulic Unit Replacement

OWNER NOTIFICATION LETTER

Service Program WVP-26

Anti-lock Brake System Control Module

Dear Subaru Owner:

We would like to thank you for selecting a 2010 Subaru Legacy/Outback. At Subaru, we take pride in our products and are committed to your continued satisfaction.

During a quality review, we discovered that the plastic cover on your vehicle's ABS (anti-lock brake system) electronic control unit may have been cracked during the manufacturing process. The ABS electronic control unit is an integrated part of the brake hydraulic unit located in the engine compartment. If the cover is cracked and the electronic control unit is exposed to water, particularly from a high pressure source such as a garden hose or pressure washer, water can enter the unit and potentially cause a short circuit. If this were to happen, the unit will go into "failsafe" mode and the "ABS" warning light on the instrument panel will illuminate alerting the driver of a malfunction. When the warning light is on, the ABS function shuts down; however, the conventional brake system will continue to operate normally. In other words, even if your vehicle experiences this condition, the braking system will continue to function.

WHAT WE ARE ASKING YOU TO DO PROMPTLY

We suggest that you schedule an appointment with your Subaru Dealer as soon as possible to have your vehicle's ABS electronic control unit cover inspected.

If no cracks are found, no further action is required. Since the cracking condition was the result of the manufacturing process, please be assured that the cover is not susceptible to cracking in the future.
If cracks are found, the ABS electronic control unit plastic cover will be temporarily re paired by applying sealer over the cracks. Your Subaru dealer will order a replacement ABS hydraulic unit, which includes a new cover, for your vehicle and contact you when the part is available. Replacement units are expected to be available beginning in late August 2010.

The approximate time to perform the inspection and, if necessary, temporarily seal the cover is 12 minutes. It will take an additional 1 hour if the brake hydraulic unit requires replacement. However, it may be necessary for you to leave your car for a longer period on the day of your scheduled appointment to allow your dealer flexibility in scheduling other appointments. Your Subaru dealer will perform this repair at no cost to you.

Please present this letter to your Subaru Dealer on the day of your service appointment.

Prior to having the inspection/repair performed, it is highly recommended that your vehicle's engine compartment not be intentionally sprayed with water, particularly with a high pressure washer.

CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU?

If you have changed your address, or if you have sold your Subaru, please complete the enclosed prepaid postcard and mail it to us.

IF YOU NEED FURTHER ASSISTANCE

To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select "Find a Dealer".

If you need additional assistance, please contact us directly:

Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 8:30 a.m. and 7:00 p.m. EST and Friday between 10:30 a.m. and 5:00 p.m. EST.
E-mail: Go to www.subaru.com and select "Contact Us".
U.S. Postal mail: Write us at Subaru of America, Inc., Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.

Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge.

Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your vehicle's proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this service performed.

Sincerely,

Subaru of America, Inc.

Notice to Lessors

The lessor of a vehicle who receives this letter is requested to provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor should also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle's title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

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