DTC B116D-97: SOS On Call Keypad - Component Or System Operation Obstructed Or Blocked: Action

WARNING: This page is about a different car, the 2018 Land Rover Discovery and 2017 Land Rover Discovery. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Switch signals are blocked following false or repeated operation.
This DTC will cause the warning "SOS limited functionality" to be displayed on the instrument cluster

Refer to the electrical circuit diagrams and check the telematic switchpack eCall/bCall switch signal circuit for short circuit to ground, short circuit to power, open circuit, high resistance. Repair the wiring harness as necessary
Test the operation of the telematic switchpack eCall/bCall switches. Install a new telematic switchpack as necessary