DTC B116D-97: SOS On Call Keypad - Component or system operation obstructed or blocked: Action

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2018 Land Rover Range Rover, 2017 Land Rover Range Rover, 2016 Land Rover Range Rover, 2015 Land Rover Range Rover, and 2014 Land Rover Range Rover. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: Switch signals are blocked following false or repeated operation

Refer to the appropriate system wiring diagrams and check the telematic switchpack breakdown/emergency call switch signal circuit for short circuit to ground, short circuit to power, open circuit, high resistance
Test the operation of the telematic switchpack breakdown/emergency call switch. Install a new telematic switchpack as necessary