Lock System Does Not Lock

Step	Action	Yes	No
DEFINITION: The lock system will not allow the key to be turned to the OFF lock position.
1	Did you review the Steering Wheel and Column Description and Operation?	Go to Step 2	Go to Steering Wheel and Column Description and Operation
2	Verify that the lock system does not lock. Does the lock system operate normally?	System OK	Go to Step 3
3	Inspect for a faulty lock cylinder or release button. Is the lock cylinder or release button damaged?	Go to Step 5	Go to Step 4
4	Inspect the ignition switch assembly for damage. Is the ignition switch assembly damaged?	Go to Step 6	Go to Step 5
5	Replace the lock cylinder. Refer to Ignition Lock Cylinder Replacement (Without Key) or Ignition Lock Cylinder Replacement (With Key) . Did you complete the repair?	Go to Step 7	-
6	Replace the ignition switch assembly. Refer to Ignition Switch Replacement . Did you complete the repair?	Go to Step 7	-
7	Operate the system in order to verify the repair. Did you correct the condition?	System OK	Go to Step 3