Work Flow

WORK FLOW

Courtesy of NISSAN

DETAILED FLOW

GET INFORMATION FOR SYMPTOM
1. Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).
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GO TO 2.
CHECK DTC
1. CONSULT Select "Self Diagnostic Result" mode of "AUTO DRIVE POS.". Refer to DTC index .
Is any symptom described and is any DTC displayed?

Symptom is described, DTC is displayed.>>

GO TO 3.

Symptom is not described, DTC is displayed.>>

GO TO 5.

Symptom is described, DTC is not displayed.>>

GO TO 4.
CONFIRM THE SYMPTOM
1. Try to confirm the symptom described by the customer.
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GO TO 5.
CONFIRM THE SYMPTOM
1. Try to confirm the symptom described by the customer.
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GO TO 6.
PERFORM DTC CONFIRMATION PROCEDURE
1. Perform the confirmation procedure for the detected DTC.
Is the DTC displayed?

YES>>

GO TO 8.

NO>>

Check intermittent incident. Refer to Intermittent Incident .
PERFORM BASIC INSPECTION
1. Isolate the malfunctioning point with a basic inspection.
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GO TO 7.
DETECT MALFUNCTIONING SYSTEM BY SYMPTOM TABLE
1. Detect malfunctioning system according to SYMPTOM DIAGNOSIS based on the confirmed symptom in step 4 and determine the trouble diagnosis order based on possible causes and symptom.
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GO TO 8.
DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE
1. Isolate the malfunctioning point by performing the diagnosis procedure relevant to the symptom during the component diagnosis.
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GO TO 9.
REPAIR OR REPLACE THE MALFUNCTIONING PART
1. Repair or replace the malfunctioning part.
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GO TO 10.
FINAL CHECK
1. Perform the DTC confirmation procedure (if DTC is detected) or component function check (if no DTC is detected) again, and then check that the malfunction can be repaired securely.
Are all malfunctions corrected?

YES>>

Inspection End.

Symptom is detected.>>

GO TO 6.

DTC is detected.>>

GO TO 8.