Basic Operations

WARNING: This page is about a different car, the 2018 Nissan NV3500 HD, 2018 Nissan NV2500 HD, and 2018 Nissan NV1500. However, it is still accessible from the selected car via links, so may be relevant.

Symptom	Possible cause	Possible solution
No image is displayed.	The brightness is at the lowest setting.	Adjust the brightness of the display.
No image is displayed.	The display is turned OFF.	Press " " to turn on the display.
No voice guidance is available or the volume is too high or too low.	The volume is not set correctly, or it is turned OFF.	Adjust the voice guidance volume level.
No map is displayed on the screen.	The map SD-card is not inserted.	Insert the map SD-card correctly.
No map is displayed on the screen.	A screen other than map screen is displayed.	Press "MAP".
The screen is too dim. The movement is slow.	The temperature in the interior of the vehicle is low.	Wait until the interior of the vehicle has warmed up.
Some pixels in the display are darker or brighter than others.	This condition is an inherent characteristic of liquid crystal displays.	This is not a malfunction.
Some menu items cannot be selected.	Some menu items become unavailable while the vehicle is driven.	Park the vehicle in a safe location, and then operate the navigation system.

NOTE: Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is disconnected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the information in the Address Book.