Detailed Flow

WARNING: This page is about a different car, the 2015 Nissan Murano. However, it is still accessible from the selected car via links, so may be relevant.

INTERVIEW THE CUSTOMER

Clarify customer complaints before inspection. First of all, perform an interview utilizing DIAGNOSTIC WORK SHEET and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully. Check symptoms by driving vehicle with customer if necessary.

CAUTION:
Customers are not professionals. Never assume that "maybe the customer means that..." or "maybe the customer mentions this symptom".

GO TO STEP 2 .

CHECK SYMPTOM

Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by fail-safe mode. Refer to FAIL-SAFE .

CAUTION:
When the symptom is caused by normal operation, fully inspect each portion and obtain the understanding of customer that the symptom is not caused by a malfunction.

GO TO STEP 3 .

PERFORM THE SELF DIAGNOSTIC RESULT

CONSULT
1. Turn the ignition switch OFF → ON.
  CAUTION:
  Be sure to wait 10 seconds after turning ignition switch OFF or ON.
2. Repeat step 1 two or more times.
3. Perform "Self Diagnostic Result" of "ABS".
Is DTC detected?

YES

Record or print "Self Diagnostic Result" of "ABS" and freeze frame data (FFD). GO TO STEP 4 .

NO

GO TO STEP 6 .

RECHECK THE SYMPTOM

CONSULT
1. Erase "Self Diagnostic Result" of "ABS".
2. Turn the ignition switch OFF → ON → OFF.
  CAUTION:
  Be sure to wait 10 seconds after turning ignition switch OFF or ON.
3. Perform DTC confirmation procedures for the error-detected system.
  NOTE:
  If some DTCs are detected at the same time, determine the order for performing the diagnosis based on DTC INSPECTION PRIORITY CHART .
Is any DTC detected?

YES

GO TO STEP 5 .

NO

Check harness and connectors based on the information obtained by interview. Refer to INTERMITTENT INCIDENT .

REPAIR OR REPLACE ERROR-DETECTED PARTS
1. Repair or replace error-detected parts.
2. Reconnect part or connector after repairing or replacing.
3. When DTC is detected, erase "Self Diagnostic Result" of "ABS".
  CAUTION:
  - Turn the ignition switch OFF → ON → OFF after erasing "Self Diagnostic Result".
  - Be sure to wait 10 seconds after turning ignition switch OFF or ON.
GO TO STEP 7 .

IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS

Estimate error-detected system based on symptom diagnosis and perform inspection.

Can the error-detected system be identified?

YES

GO TO STEP 7 .

NO

Check harness and connectors based on the information obtained by interview. Refer to INTERMITTENT INCIDENT .

FINAL CHECK

CONSULT
1. Check the reference value for "ABS".
2. Recheck the symptom and check that the symptom is not reproduced under the same conditions.
Is the symptom reproduced?

YES

GO TO STEP 3 .

NO

Inspection End.