Tech Talk (TT280)

ENGINE BAY WATER INTRUSION

AFFECTED VEHICLES 

2022-2024 Outlander

CONCERN 

The engine bay of vehicles holds numerous electronic devices and sensors. Improper washing or maintenance can lead to water entering the connectors and cause engine stall or failure to start situations.

Precautions:

1. Do NOT splash water into the engine bay. When the undercarriage of the vehicle is washed, be careful. Even with waterproof connectors, water can enter the connector during high pressure car washing.
2. Protect connectors during maintenance. During maintenance operations, sensors or connectors may be exposed to liquids such as water. When the connector is disconnected, please protect it with waterproof material such as plastic tape or a plastic bag.

Examples:

1. Rail pressure sensor concern s related to high-pressure car washing can produce engine stall or the inability to restart.
2. Liquid intrusion/drain plug removal may prevent the engine from starting.

VEHICLES DRIVEN IN GRASSY AREAS

AFFECTED VEHICLES 

ALL

CONCERN 

When customers drive their vehicles in grassy areas, grass can be caught in the drive train components and the exhaust pipe, possibly resulting in oil leakage or oil seal damage. In a worst case scenario, the continuous driving in grassy areas and accumulative build up of grass, could lead to a thermal incident.

Please check for oil leakage and oil seal damage if you find signs during inspection that the vehicle has been driven in grassy areas or find that grasses have been caught in the drive train components, as shown below.

DOOR LOCKING WITH KOS KEY INSIDE VEHICLE

AFFECTED VEHICLES 

2022-2024 Outlander and Outlander Plug-in Hybrid

CONCERN 

After unlocking the door with the KOS (Keyless Operation System Key), or the switch on the door handle, if the door is not opened, the timer mechanism will automatically lock the door after 30 seconds.

However, even if the door is opened after unlocking with the KOS key or the switch on the door handle, the door may still automatically lock after 30 seconds. This may cause the KOS key placed inside the vehicle to be locked in. This article introduces precautions when handling a KOS key.

CAUSE 

If the auxiliary battery voltage is low, the vehicle may not recognize that the doors have been opened or closed and the timer mechanism may activate and automatically lock all the doors.

REMINDER OF NON-REUSABLE HUB PARTS

CONCERN 

The hub is a very important component related to safety. Therefore, this article is to remind you that non-reusable hub nuts/split pins must be replaced with new ones during hub maintenance.

PRECAUTIONS 

As shown below, there are various types of hub nut, and non-reusable parts which differ depending on the models.

• Please refer to the service manual during hub maintenance and ensure the nonreusable parts are replaced and tighten hub nuts to the specified tightening torque.

[Crimping nut type]

[Split pin type]

[Self-locking nut type]

*For the service manual and ASA-CAPS, Mark [N] or (X) denotes non reusable part. 

List of non-reusable parts for current production 

POOR ADHESION ON REAR CORNER EXTENSION

AFFECTED VEHICLES 

2022-2024 Outlander

CONCERN 

For optimal adhesion on the vehicle, it is crucial to follow the accessory installation instructions correctly. Please review the instructions carefully before proceeding with the installation.

Condition: Poor adhesion noted on rear extension. The accessory part adhesive tape separated from the vehicle.

Possible Causes: 

1. The vehicle mounting area was not cleaned properly prior to installation.
2. Adhesive promoter was not applied to the surface where the adhesive tape is to be bonded, or the drying time of the promoter (10 min. to 180 min.) may not have been followed.

   Please note:  Use the recommended 3M K-500 or K520 primer listed on the instructions. Equivalent products include 3M 4298, 6396, or 94. Please contact 3M Products directly or local product distributor for recommended alternative primer options that comply with your city environment regulations.

3. The vehicle surface and accessory parts are below 60°F, which is not the optimum temperature for good adhesion.
4. The accessory component was not properly aligned into positioned as specified on install instructions which prevent good adhesion (refer to install instructions).

Recommendation(s): 

Application Section

1. ALIGNMENT  - Align the rear corner garnish by focusing on sections A-A, B-B and view C.
2. ADD POSITIONING MASKING TAPE  -Temporary install part and mark outline using masking tape and drill 2 mounting holes (refer to install instructions for drilled holes).
3. PRIMER APPLICATION BASED ON REAR BUMPER SURFACE TYPE-  Apply primer based on bumper application as shown below (refer to install instructions).
4. PEEL BACKING (FLAG) AND REPOSITION REAR GARNISH ONTO VEHICLE  - Peel adhesiving backing and flag per instructions. Reposition rear ganish back onto vehicle using position tape guide.
5. ALIGN & APPLY PRESSURE  - Align accessory part and apply pressure for several seconds by gradually moving from starting point [1] through [4].
6. INSTALL & TIGHTEN HARDWARE  - Tighten remaining hardware

1. ALIGNMENT 
2. ADD POSITIONING MASKING TAPE 
3. PRIMER APPLICATION BASED ON REAR BUMPER SURFACE TYPE. 
4. PEEL BACKING (FLAG) AND REPOSITION REAR GARNISH ONTO VEHICLE. 

   Be careful not to let the edge of lip molding of (1) Rear corner garnish get caught inside, or the lip m olding peel off and protrude.

   If the order is incorrect, the double-sided tape release paper cannot be removed.

5. ALIGN & APPLY PRESSURE 

   After confiming proper alignment of the accessory part, apply pressure for several seconds by gradually moving from starting point throughout length of tape.

6. INSTALL & TIGHTEN HARDWARE. 

   Install and tighten remaining hardware (1) Rear corner garnish.

Final key reminders 

• The vehicle surface and accessory parts temperature must be above 60°F (optimum temp for good adhesion)
• Use a heat gun to carefully warm accessory parts and vehicle surfaces if required
• Clean vehicle application area properly prior to installation
• Apply adhesive promoter onto surface where the adhesive tape is to be bonded and allow promoter to dry 10 min.~180min (refer to installation instructions)
• Confirm accessory parts are properly aligned prior to adhering onto the vehicle
• Check vehicle fitment
• Check for good adhesion
• Check for vehicle damage

If any discrepancies are noted due to installation, please make repairs prior to releasing vehicle to the customer.

OUTLANDER PLUG-IN HYBRID: ERASE AND READ ALL DTC 

When programming/reprogramming the Outlander Plug-in Hybrid, prior to pressing the "ALL DTC" button to initiate the "Erase and Read all DTCs:

• press the power switch without depressing the brake pedal and place the vehicle in IG-OFF mode for 10 seconds
• Then turn IG-ON
• Press "ALL DTC" button to initiate the "Erase and Read all DTCs"

ORDERING FMVSS AND B PILLAR LABELS 

When submitting orders for FMVSS and VIN plate/B Pillar labels, please note the following:

• Make sure the VIN number is legible
• For all requests allow 60 days for your DPSM to receive the label
• Your DPSM will deliver the plate/label to you for application onto the vehicle
• If after 60 days  the plate/label has not been received, email us: servicesupport@mmsa.com
• When submitting orders make certain you follow the directions on the form and include the following when applicable:
  • Accident repair order
  • Original label if available or a photo of required replacement
  • If photograph cannot be obtained, please explain reasons why

CREAKING NOISE WHILE DRIVING AT LOW SPEEDS

AFFECTED VEHICLES 

2023-2024 OUTLANDER PLUG-IN HYBRID

There have been a few cases in which a creaking noise was noted from the rear of the vehicle when driving at low speeds, such as maneuvering through a parking lot. The noise can be difficult to isolate, however applying force as noted in the photo can be useful to duplicate the condition. If this noise is encountered, one area to inspect is the rear suspension member mounting bolts. Support the rear suspension member and remove the front mounting and bracket bolts. Reinstall and torque the bolts. If this condition is encountered, please create a PQR to document the event.

REPLACEMENT TCM IP CHARACTERISTICS DATA WRITING

AFFECTED VEHICLES 

2022-2024 OUTLANDER

Use the following procedure when the TCM is replaced and not communicating or unavailable.

1. Gather the CVT Part and Serial numbers. The CVT part number and serial number can be found on the QR label affixed to the top of the Electric Shift actuator. The QR label can be seen from the top of the engine bay between the battery and wire harness. The first or top 5 characters are the CVT part number. The second or bottom 7 characters are the CVT serial number.
   NOTE: For easier viewing, using a cell phone, take a picture of the label and then zoom in.
2. Navigate to MDL > Service > Systems > Vehicle Information (Super Screen) > CVT Transmission code.
3. Enter the appropriate characters gathered previously from the QR label.
4. Select "Search" and the file will automatically download.
5. Transfer the saved file to an empty USB thumb drive.
6. Connect the USB thumb drive to the MUT3-SE tablet.
7. Connect and load the vehicle.
8. Select "TRANSMISSION".
9. Select Special Function.
10. Select IP characteristics data writing.
11. Select WRITE IP CHARA - REPLACEMENT AT/CVT OR TCM (Using import data).
12. Select the icon with a "CD and arrow pointing to a computer" to import the saved file from the USB drive.
13. Return to the Special Function menu after importing the save file (if this is not done an error can occur).
14. Select IP characteristics data writing.
15. Select WRITE IP CHARA-REPLACEMENT AT/CVT or TCM (using import data).
16. Select the imported calibration file and select the check mark.
17. A window displaying "Reset IP characteristics data" should now display:
18. Press/hold the brake pedal while pressing the accelerator pedal 1/2 and select the check mark.
19. A window displaying "IG-OFF/ON operation" should display.
20. Release both brake and accelerator pedals.
21. Cycle the ignition off and then back on.
22. Select the check mark.
23. A window displaying "Write IP characteristics data" should appear.
24. Select the check mark.
25. When the window shows "completed", select the check mark. Resetting and writing the IP characteristics is now complete.

CVT BELT INSPECTION TIPS

AFFECTED VEHICLES 

All

With new procedures in place for the CVT belt inspections per TSB 20-23-001REV4  , there can sometimes be some added confusion as to the expectations. We have prepared some tips to help technicians better understand what those expectations and guidelines are. When creating a Tech Line case our goal is to help you accurately and efficiently diagnose and repair vehicles within a timely manner.

After following the TSB listed above and it is determined that a belt inspection is necessary, the following items should be attached to the case to limit the number of times a tech has to call in to Tech Line.

• There should be an ALL DTC list  posted to the case, NOT  a photo or screen shot of the DTC list, as well as, any freeze frame data available.
• A still shot photo of the pan, the CVT belt, and any debris in the filter.
• A quick continuous video  (10-15 seconds) showing that the valve body has been removed, the damage to the belt and the VIN number on the drivers door placard.

Please refer to Mitsubishi Academy to see an example of the belt inspection video.