Introduction To Diagnosis
NOTE:
For detail of the hands free module, you can see to access via the MITSUBISHI MOTORS web site. Please read and agree the "Warning about Links to the Web Sites of Other Companies" because it connects other than MITSUBISHI MOTORS web site. http://www.mitsubishi-motors.com/en/products/index.html
Prior to the troubleshooting, check if the causes below can be the case. If any, take actions according to the solution method.
Pairing of the Bluetooth® device (mobile phone or music player) and hands free module cannot be made.
The hands free module does not recognize the Bluetooth® device (mobile phone or music player)
| Cause | Solution |
|---|---|
| The power of the blue-tooth® device is off. | With the power of the bluetooth® device turned on, check the trouble symptom again. |
| In addition to the blue-tooth® device to be recognized, two or more bluetooth® device exist in the vehicle. |
|
| Power supply abnormality in the hands free module, or communication error between the radio and CD player or multivision display and hands free module. | Turn the ignition switch to the "ON" position and check if iPod® connected to the USB adapter or USB device can be played. If the hands free module is defective, music cannot be played. Perform the Inspection procedure 2: The USB adapter data cannot be replayed. (Refer to INSPECTION PROCEDURE 2: THE USB ADAPTER DATA CANNOT BE REPLAYED <Vehicles with 1CD audio>.) If the diagnosis mode of hands free module can be made an entry, the module status can be checked by the hands free module self-check, however, if the power supply of hands free module, or the communication with the radio and CD player or multivision display may have a problem, the module status can not be checked. (Refer to DIAGNOSIS MODE <VEHICLES WITH 1CD AUDIO> <Vehicles with 1CD audio> or DIAGNOSIS MODE <VEHICLES WITH DISPLAY AUDIO (CD PLAYER EQUIPPED TYPE)> <Vehicles with display audio>.) |
Calling cannot be made using the hands free cellular phone function. Bluetooth® The music player cannot be replayed. The music data received from the USB adapter cannot be replayed.
| Cause | Solution |
|---|---|
| The Bluetooth® connection is not made between the hands free module and Blue-tooth® device. | Connect the Bluetooth® device to the hands free module via Bluetooth®. |
| The vehicle is not located in the communication area of the cellular phone. | Check the radio wave condition of the mobile phone shown on the display, or check the radio wave condition shown on the mobile phone itself. |
| communication error between the hands free module and the radio and CD player or multivision display. | Check if the data of music file sent to the hands free module can be replayed. If there are no problems, the communication between the hands free module and the radio and CD player or multivision display may have a problem. |
The voice recognition operation cannot be performed.
The communication voice cannot be heard by the other party.
| Cause | Solution |
|---|---|
| During the conversation, the microphone unit is set to mute. | During the conversation, press the speech switch and set to mute off by voice recognition. Perform Inspection Procedure 3: When the speech switch is pressed, the voice guide is output, but the voice recognition is not performed. (Refer to INSPECTION PROCEDURE 3: WHEN THE SPEECH SWITCH IS PRESSED, THE VOICE GUIDE IS OUTPUT, BUT THE VOICE RECOGNITION IS NOT PERFORMED .) |
| The hands free module cannot recognize the speech voice because of noise or others. | Minimize the noise by turning off the A/C, closing the window, and stopping the engine, and then clearly speak up near the microphone unit. |
| The microphone unit, or the connection has a problem. | The microphone unit may have a problem. Perform Inspection Procedure 3: When the speech switch is pressed, the voice guide is output, but the voice recognition is not performed. (Refer to INSPECTION PROCEDURE 3: WHEN THE SPEECH SWITCH IS PRESSED, THE VOICE GUIDE IS OUTPUT, BUT THE VOICE RECOGNITION IS NOT PERFORMED .) The connection with the microphone unit can be checked by the microphone check result on the diagnosis mode. (Refer to DIAGNOSIS MODE <VEHICLES WITH 1CD AUDIO> <Vehicles with 1CD audio> or DIAGNOSIS MODE <VEHICLES WITH DISPLAY AUDIO (CD PLAYER EQUIPPED TYPE)> <Vehicles with display audio>.) |
| The speech switch, or the connection has a problem. | If the voice guide is not output when the speech switch is operated, the speech switch has a problem. Perform the Inspection Procedure 4: When the speech switch is pressed, the voice guide is not output. (Refer to INSPECTION PROCEDURE 4: WHEN THE SPEECH SWITCH IS PRESSED, THE VOICE GUIDE IS NOT OUTPUT .) |
A call cannot be received when the OFF HOOK switch is pressed. The voice guide cannot be output from the speaker.
| Cause | Solution |
|---|---|
| The Bluetooth® connection is not made between the hands free module and cellular phone. | Connect the cellular phone to the hands free module via Bluetooth®. |
| The OFF HOOK switch, speech switch, or the connection has a problem. | If the voice guide is not output when the speech switch is operated, the speech switch has a problem. Perform the Inspection Procedure 4: When the speech switch is pressed, the voice guide is not output. (Refer to INSPECTION PROCEDURE 4: WHEN THE SPEECH SWITCH IS PRESSED, THE VOICE GUIDE IS NOT OUTPUT .) |
Voice guide "Unable to obtain vehicle speed. Please try again or contact your dealer for service" is sent from the speaker.
| Cause | Solution |
|---|---|
| The hands free module cannot receive the vehicle speed signal from the radio and CD player or multivision display. | If the vehicle speed signal the hands free module receives has a problem, the vehicle speed signal of radio and CD player or multivision display or the hands free module may have a problem. Perform the Inspection Procedure 6: Voice guide "Unable to obtain vehicle speed. Please try again or contact your dealer for service" is sent from the speaker. (Refer to INSPECTION PROCEDURE 6: VOICE GUIDE "UNABLE TO OBTAIN VEHICLE SPEED. PLEASE TRY AGAIN OR CONTACT YOUR DEALER FOR SERVICE" IS SENT FROM THE SPEAKER .) |