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Tech Talk (TT244)

Publication date: 2018-11-01
Reference number: TT244

TECH TALK

TECH TALK

TECHNICAL SERVICE BULLETIN

Reference Number(s): TT244, Date of Issue:  November 01, 2018
MITSUBISHI: All Models

VEHICLE TECHNICAL INFO

NOTE: The mark Indicates an article is being repeated from a previous issue of Tech Talk due to the subject's importance.

GROUP 17 - Emissions and GROUP 54 - Chassis Electrical

ACC AND/OR FCM WARNING MESSAGE WITH DTC C1754  - 2018-19 Eclipse Cross, 2014-19 Outlander. 

The condition above has been reported with ACC DTC C1754 "ACC/FCM RADAR Calibration Not Completed" and sometimes additional FCM/LDW/AHB DTC C2353 "Received FCM Temp Fail from ACC/FCM ECU". While diagnosing the vehicle for this condition, inspect for any damage in the area of the ACC/FCM ECU and the bracket that holds it in position. TechLine has fielded multiple cases of impact damage or body repairs in this area causing the above DTCs.

G12141865

GROUP 55 - Heater, Air Conditioning, & Ventilation

INSUFFICIENT HEAT AFTER REPAIRS - COOLANT BLEEDING PROCEDURE  - 2018 Outlander PHEV. 

When encountering conditions of insufficient heat after vehicle repairs related to replacement of any engine cooling system component, there could be air still trapped in the coolant system. Follow the simple bleeding procedure below.

  1. Open the bleeder bolt (indicated in the photos) slightly so that when coolant is added to the engine radiator to the full mark, any air trapped in the system is released through the bleeder bolt.
  2. Tighten the bleeder bolt to 124 +/- 8 in-lb. 
    G12141866
    G12141867

    If heater performance is still  insufficient after steps  1 and  2, follow the additional steps below:

  3. While in READY mode and the main battery at less than 80% SOC (State of Charge), press the CHRG button to engage the engine.
  4. Let the engine run to get it to operating temperature.
  5. Turn the heater on High (blower speed on high and temperature setting to maximum HI).
  6. While revving the engine, loosen the bleeder bolt slightly to purge air out of the system.
  7. Repeat steps  3 -  6 above three or four times.
  8. Tighten the bleeder bolt to 124 +/- 8 in-lb. 

Special thanks to Gary O'Toole and Vincent Picece at Wantagh Mitsubishi 35173 for providing this information. 

GROUP 60 - Recalls

TIN-18-SR-006: TAKATA AIR BAG INFLATOR RETURN PROCESS - ISSUE RESOLVED  - 2012, 2014, 2016-2017 i-MiEV; 2004-2007 Lancer, Lancer Evolution, Lancer Sportback; and 2006-2009 Raider. 

TIN-18-SR-006 was released recently and states:

"MMNA was recently made aware of the difficulties dealers were having coordinating the pickup of replaced Takata air bags, and we have been diligently working to resolve the issue.

We'd like to inform you that this issue has now been resolved. Effective today, November 20, 2018, dealers may resume following the inflator return process outlined in each of the Takata air bag recall bulletins."

TIN-18-SR-007-B: FCM-ECU REPROGRAMMING SAFETY RECALL CAMPAIGN  - 2018-19 Eclipse Cross, 2017-18 Outlander, 2018 Outlander PHEV, 2018 Outlander Sport. 

TIN-18-SR-007-B was released recently and states:

"Notification letters are being mailed today, October 16, 2018, to owners of vehicles affected by recall SR-18-007 "FCM-ECU Reprogramming," requesting they contact their local Authorized Mitsubishi dealership to schedule an appointment to have this recall performed. Do not sell or deliver any affected 2017-2018 Outlander, 2018 Outlander PHEV, 2018-2019 Eclipse Cross, 2018 Outlander Sport until this recall has been performed.  The recall bulletin was distributed to all dealers on October 2, 2018.

Some vehicles are also affected by SR-18-008 "ASC Hydraulic Unit-ECU Reprogramming" campaign. The owners of vehicles affected by both SR-18-007 and SR-18-008 will receive the "dual" letter. Sample copies of the owner letters are included below for your reference.

For vehicles affected by both SR-18-007 and SR-18-008, please ensure that they are repaired on the same visit. 

Affected new vehicle inventory VINs can be reviewed on the Mitsubishi Dealer Link in the Most Recent: Open Campaign List available under the service section of "e-reports." Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected, and conduct this campaign prior to delivering them.  When checking for applicability of this campaign (C1810R), please check for and complete any other open campaigns. Always obtain the customer's approval before completing a campaign on a customer owned vehicle."

IMPORTANT: Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered. Dealers must check their inventory vehicles' VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

TIN-18-SR-008-B: ASC HYDRAULIC UNIT ECU REPROGRAMMING SAFETY RECALL CAMPAIGN  - 2018 Eclipse Cross, 2017-18 Outlander, 2018 Outlander PHEV, 2018 Outlander Sport. 

TIN-18-SR-008-B was released recently and states:

"Notification letters are being mailed today, October 16, 2018, to owners of vehicles affected by recall SR-18-008 "ASC Hydraulic Unit-ECU Reprogramming," requesting they contact their local Authorized Mitsubishi dealership to schedule an appointment to have this recall performed. Do not sell or deliver any affected 2017-2018 Outlander, 2018 Outlander PHEV, 2018 Eclipse Cross, 2018 Outlander Sport until this recall has been performed.  The recall bulletin was distributed to all dealers on October 2, 2018.

Some vehicles are also affected by SR-18-007 "FCM-ECU Reprogramming" campaign. The owners of vehicles affected by both SR-18-007 and SR-18-008 will receive the "dual" letter. Sample copies of the owner letters are included below for your reference.

For vehicles affected by both SR-18-007 and SR-18-008, please ensure that they are repaired on the same visit. 

Affected new vehicle inventory VINs can be reviewed on the Mitsubishi Dealer Link in the Most Recent: Open Campaign List available under the service section of "e-reports." Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected, and conduct this campaign prior to delivering them. When checking for applicability of this campaign (C1809R), please check for and complete any other open campaigns. Always obtain the customer's approval before completing a campaign on a customer owned vehicle."

IMPORTANT: Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered. Dealers must check their inventory vehicles' VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

ATIN-18-SC-001-A: OUTLANDER PHEV SUB-BMU SERVICE CAMPAIGN  - Certain 2018 Outlander PHEV vehicles. 

ATIN-18-SC-001-A was released recently and states:

"A service campaign will be released today for the sub-BMU reprogramming on certain 2018 Outlander PHEV vehicles built between September 14, 2017 and August 7, 2018. To maximize customer satisfaction with the quality of their new vehicle, we recommend this service campaign be completed prior to vehicle delivery to the customer  . If this is not possible, the vehicle can still be delivered, but please ask the customer to bring the vehicle back to the dealership to have the campaign completed.

Due to inappropriate programming of the sub-Battery Management Unit (sub-BMU), the sub-BMU may falsely judge the leak detection circuit as faulty by picking up electrical noises from operation of the drive selector, brake application, or air conditioner operation. False judgment of the leak detection circuit may result in several malfunction indicators illuminating, including: Engine Malfunction, EV System Service Required, and RBS (Regenerative Brake System), with Diagnostic Trouble Codes (DTCs) P0AA7, P0AA8, and P0AA9 (Leak Sensor Detection Circuit). The malfunction indicators may be accompanied by a decrease in vehicle power and vehicle speed being restricted to a maximum of 37 mph (60 km/h).

NOTE: Vehicle power/speed restriction will be released once the Power switch is turned OFF, then back ON. The malfunction indicators will stop illuminating after the Power switch is turned OFF and ON several times.

The Service Campaign Bulletin outlining the repair procedure will be available today on MEDIC and MDL.

NOTE: The software update associated with this Service Campaign addresses DTC P0AA9 in addition to DTC P0AA7 & P0AA8. If a vehicle previously received software update based on TSB-18-54-005, this Service Campaign still applies  .

Affected new vehicle inventory VINs can be reviewed on the Mitsubishi Dealer Link in the Most Recent: Open Campaign List available under the service section of "e-reports" beginning today.

Notification letters will be mailed on October 31, 2018 to owners of affected vehicles, requesting they contact their local Authorized Mitsubishi dealership to schedule an appointment to have this service campaign performed.

When checking for applicability of this campaign (C1811R)  , please check for and complete any other open campaigns. Always get the customer's approval before completing a campaign on a customer-owned vehicle.

IMPORTANT: To maximize customer satisfaction with the quality of their vehicle, affected new or used inventory vehicles should be remedied before the vehicle is delivered. Dealers must check their inventory vehicles' VINs on the Warranty Superscreen to verify whether the vehicle is involved in this service campaign.
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