Tech Talk (TT234)

GROUP 42B - Keyless Operation System (KOS)

REGISTERING F.A.S.T. KEY/KOS TRANSMITTERS (WHEN ALL F.A.S.T. KEYS ARE LOST)  - 2011-Current models with OSS. 

Use the following procedure to register F.A.S.T.*-key/KOS using MUT3-SE for F.A.S.T.-key vehicles equipped with One Touch Start (OSS), when all F.A.S.T.-keys are lost.

*F.A.S.T. = Free-hand Advanced Security Transmitter.

F.A.S.T.-key/KOS-ECU memory can hold a maximum of 4 different F.A.S.T.-keys, unless stated otherwise.

Do NOT replace the ECUs simultaneously. When replacing several ECUs, always replace one ECU at a time  , register the necessary IDs in it, then replace the next ECU. 

1. Insert the new F.A.S.T.-key fob into key box. You will be prompted when to remove and reinsert F.A.S.T.-key fob into key box during the registration process.
   NOTE: Make sure you have the correct F.A.S.T.-key fob for the vehicle before attempting programming.

   Incorrect key fob part number or previously programmed key fob may result in a failed programming attempt. 

   The F.A.S.T.-key box will be located either in the bottom of the center stack (Mirage, Mirage G4, Outlander) or the glove box (Outlander Sport). Location may vary depending on vehicle model or year, consult Service Manual to confirm location if key fob slot cannot be located in either of the stated locations.

   NOTE: During F.A.S.T.-key registration, DO NOT REMOVE  the F.A.S.T.-key that is being registered from the key box.
2. Connect scan tool MB991958 system and turn the engine switch to the "ON" position, then select the MUT3-SE tab to access the M.U.T.-III SE screen as shown.
3. Click "STV" to open the "System select" screen.
   NOTE:

   • F.A.S.T.-key registration cannot be cancelled during the registration process.
   • Make sure vehicle battery is fully charged. Also, it is recommended that a battery maintainer be used during F.A.S.T.-key programming.
   • Vehicle Information should auto-populate as shown below.
   • If vehicle information is not  present, then enter vehicle Type, Class, etc.

     To retrieve Type and Class: Go to MDL, click "Vehicle Information" under Service, click Vehicle Inquiry (Superscreen); then enter the vehicle VIN to access the Model Code.

     The following is shown for example only: 

     Model Code: GA2WXTMHZL4M

     Type: GA2W

     Class: XTMHZL4M

4. Then make the appropriate selections in the "Loading Option Setup" box.

   You will need to select the correct ETACS P/N, LIN, etc. (refer to the photos below for correct ETACS P/N reference when selecting "Loading Options Setup").

   NOTE: ETACS P/N identification is different For Mirage and Mirage G4, you may need to select Type and Class.

   When selecting "Loading Options Setup," make sure to click and scroll all the way down to ensure you have not missed any potential "Loading Options" as indicated below.

   NOTE: The above images show the same "Loading Option Setup" box; but demonstrate that there may be additional Loading Options available by scrolling down completely.
5. Highlight "F.A.S.T./IMMO/Keyless" on the "System Select" screen.
   NOTE: If incorrect "Loading Options" are selected, you will not be able to proceed with F.A.S.T.-key programming. Make sure all selections are correct in "Loading Option Setup." 
6. After appropriate selections have been made in the "Loading Options Setup" box, click the check mark at the bottom of the page to continue.
7. At the next screen select "Special Function" to continue.
8. At the Special Function screen select "F.A.S.T.-key Registration" to continue.
9. When the "Security Info Check" screen is displayed, input the "Security Permission File" then click the check mark to continue.

   Instructions to download a "Security Permission File": 

   Go to the Vehicle Information screen on Mitsubishi Dealer Link (MDL). Click "Security Permission File" link (1); then enter VIN number (2) and click "Search Key Info" button (3); then click the "Save" button (4) to save the Security Permission File.

   NOTE: Security Permission File is only available on the F.A.S.T.-key One Touch Start (OSS) systems.
   NOTE: If you receive a "Security information obtainment error," refer to the article in Tech Talk 226 for complete instructions on how to obtain a new Security Permission File.
10. When the "Security Info. Check" is completed, click the check mark to continue. Password box will appear.
11. Enter the Key Register Password obtained from the MDL into the "Password" field and click the check mark.
    NOTE: The Key Register Password may not be needed anymore with MUT3-SE.

    To obtain a Key Register Password (if needed): 

    Go to Mitsubishi Dealer Link (MDL) homepage > Vehicle Information > Key Register Password.

    NOTE: If the wrong password is entered consecutively 5 times, the password entry for the key registration will be disabled for approximately 16 minutes.
12. The first key registration will show "Completed" and the "Present registration number" field will change to "1."
13. When key registration is completed, "Completed" is displayed. To register more keys, follow the on-screen prompts and insert the next key into the key slot; then click the check mark to continue.
14. Then "Executing!" will be displayed again and the next registration process starts.
15. As each key is successfully registered, "Completed" is displayed in the registration status window for each key.
16. When registration of all keys is completed, click the "X" button  to complete the registration process. Then go on to verify operation of all keys.
17. After all F.A.S.T.-key(s) are registered, start the engine with each F.A.S.T.-key, one at a time, and check that all functions operate normally.

GROUP 54 - Chassis Electrical

TIN-17-54-001: SDA SOFTWARE UPDATE FOR WHITE/STATIC NOISE  - 2017 Outlander built before 12/21/2016. 

TIN-17-54-001 was released recently and states:

"The Smartphone Link Display Audio (SDA) on certain 2017 Outlander vehicles may exhibit a very brief white/static noise while operating the speech button during voice prompt. A service audio software update is being released to resolve this noise.

If a vehicle built before the date listed above exhibits this symptom, dealers MUST contact Techline first (800-446-6064) to verify this update applies to their vehicle. Then a USB drive with the Software Update will be mailed to the dealer, along with the instructions in this TIN. Dealers are instructed to update the SDA software ONLY on vehicles that exhibit this white/static noise.

Reported Condition 

The white/static noise condition has been reported in the following situations.

• Ignition key in the ON position, Smartphone Link Display Audio (SDA) operating in either FM, AM, USB, Bluetooth, Apple™ Carplay/Android Auto, press the SPEECH button to activate voice command. Before the voice command completes, press the HANG UP button and hear a brief white/static noise come from the right front door speaker.
• With a flash drive in the USB port: press the SPEECH button, press the SPEECH button again while the voice command is reading a command, say "track up," and the white/static noise occurs just before the next song is played.

UPDATE PROCEDURE 

Vehicle Preparation: 

• First, inform customer that this update will reset the SDA back to the factory settings, and their smartphone will need to be paired to the system again.
• Write down all the customer's audio presets and settings in the table below.

1. Insert provided USB drive (with SDA software update) into one of the 2 USB ports located in the center console storage compartment.
2. Turn vehicle ON.
   NOTE: Engine must be idling for the entire update.
3. Select the "Home" button.
4. Select the ">" (next page) screen button.
5. Select the "Screen Off" screen button.
6. Touch and hold the indicated area (highlighted in yellow), until 2 beeps are heard (approx. 5 seconds).
7. Touch the indicated area (highlighted in yellow), until a beep is heard (approx. 2 seconds).
   NOTE: Steps  6 and  7 must be completed within 10 seconds.

   CANCEL OPTION:  Touch the center of the screen to go back to the Home screen.

8. Touch the "Next" screen button.
9. Touch the "SW Update" screen button.
10. Touch the "Update" screen button.
11. Touch the "Yes" screen button. The software update will start.

    Several Progress bars will be seen during the update.

    NOTE: Do NOT turn the Power OFF during the update. This update process may take up to 18 minutes.

    The system will automatically reboot TWICE before the update is complete. When complete, the Home screen should appear.

    Initialize After Updating (Perform Reset All) 

12. Select "Settings" screen button.
13. Select "System" screen button.
14. Select "Reset All" screen button.
15. Touch the "Yes" screen button.
16. Touch the "Yes" screen button.
    • After selection "Resetting the system. Please wait" will be displayed.
    • System will automatically restart.

    Confirm SDA Software Update 

17. Select the ">" (Next page) screen buttons.
18. Select "Screen Off" screen button.
19. Touch and hold the indicated area (highlighted in yellow), until 2 beeps are heard (approx. 5 seconds).
    NOTE: If you need to cancel, touch the center of the screen to go back to the Home screen.
20. Touch the indicated area (highlighted in yellow), until a beep is heard (approx. 2 seconds).
    NOTE: Steps  19 and  20 must be completed within 10 seconds.
21. Touch the "Version info" screen button.
22. Touch the "Next" screen button.
23. Confirm software version information.
24. Return to the Home screen.
    • Touch the "Back" screen button 2 times.
25. Restore all the customer's audio presets, and set the clock.
26. Connect a MEDIC laptop/tablet to the vehicle, and perform an "Erase and Read All DTCs" using MUT3-SE.
    NOTE: DTC U0245 will be stored in several systems as a result of this update.

    Software Update is complete. 

27. Verify that the white/static noise condition is no longer present. (Refer to "Reported Condition" on page 1 of this TIN for specific situations where the condition may occur.)

WARRANTY 

• Coverage: Basic (5/60) 
• Labor Operation Number: 547053TA
• Labor Time: 0.5 hrs.
• Nature Code: 99D
• Cause Code: 990 "

TIN-17-54-002: ENDING CALL WITH iPHONE® (11.0/11.0.1) USING APPLE CARPLAY™ CAUSES AUDIO SYSTEM BUTTONS TO BE UNRESPONSIVE  - 2017-18 Models Equipped with Display Audio with Smartphone Link (shown in photo below) - Mirage, Mirage G4, Lancer Limited Edition, Outlander Sport Limited Edition. 

TIN-17-54-002 was released recently and states:

"After making a phone call using an iPhone® equipped with iOS 11.0 or 11.0.1 and Apple CarPlay, some customers may experience the inability to use other audio system functions.

When the phone call is ended, "hard" button functions such as "RADIO," "HOME," "SEEK," etc. may not function on the audio system shown below. In addition, the message "This function is unavailable during a call", or possibly an unclear or confusing message, may appear at the top of the display screen, even though the call has ended. Most touchscreen functions will not be affected. However, some customers have reported being limited to using the radio only under these conditions.

As a temporary countermeasure, disconnecting and reconnecting the iPhone® cable to restart Apple CarPlay™ should allow access to all normal audio system functions. MMNA is currently working with Apple to resolve the latest iOS 11.0/11.0.1 update issue.

Apple frequently releases minor software updates - always remind customers to check and make sure they have the latest version of software if they are experiencing issues."

GROUP 55 - Heater, Air Conditioning and Ventilation

√ REPLACEMENT OF A/C COMPRESSOR VS A/C COMPRESSOR AND CLUTCH ASSEMBLY  - All models. 

Should an A/C compressor need to be replaced, dealers should utilize the most cost effective repair option. Most of the time, the A/C compressor is available without the clutch assembly and can be purchased for less expense than the A/C compressor and clutch assembly (Outlander Sport/RVR shown below for example).