Inspection and Verification
WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern.
- Visually inspect for obvious signs of electrical damage.VISUAL INSPECTION CHART
Electrical - Smart Junction Box (SJB) fuse(s):
- 9 (15A) (courtesy lamps)
- 25 (10A) (demand lamps)
- SJB
- Wiring, terminals or connectors
- Bulb(s)
- Interior lamp(s)
- Cargo lamp
- Vanity lamps
- Instrument panel dimmer switch
- Ambient lighting switch (if equipped)
- Smart Junction Box (SJB) fuse(s):
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
- If the scan tool does not communicate with the VCM:
- Check the VCM connection to the vehicle.
- Check the scan tool connection to the VCM .
- Refer to PINPOINT TEST W: NO POWER TO THE SCAN TOOL , No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- Verify the ignition key is in the ON position.
- Verify the scan tool operation with a known good vehicle.
- Refer to PINPOINT TEST A: THE PCM DOES NOT RESPOND TO THE SCAN TOOL to diagnose no response from the PCM.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to DIAGNOSIS AND TESTING .
- If the network test passes, retrieve and record the continuous memory DTCs.
- Clear the continuous DTCs and carry out the self-test diagnostics for the SJB .
- If the DTCs retrieved are related to the concern, go to DTC CHARTS . For all other DTCs, refer to the Diagnostic Trouble Code (DTC) Chart in DIAGNOSTIC TROUBLE CODE (DTC) CHART .
- If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The Vehicle Communication Module (VCM) LED prove-out confirms power and ground from the DLC
are provided to the VCM
.