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Pinpoint Test L: The Instrument Cluster Does Not Respond To The Diagnostic Tool

WARNING: This page is about a different car, the 2005 Lincoln Town Car. However, it is still accessible from the selected car via links, so may be relevant.
  1. L1 CHECK THE INSTRUMENT CLUSTER C220B FOR DAMAGE 
    • Key in OFF position.
    • Disconnect: Instrument Cluster C220b.
    • Inspect the instrument cluster C220b for damage.
    • Is the instrument cluster C220b OK? 
    • Yes  : GO to  L2.
    • No  : REPAIR the instrument cluster C220b as necessary. CARRY OUT the diagnostic tool data link test.
  2. L2 CHECK CIRCUITS 914 (TN/OG) AND 915 (PK/LB) FOR AN OPEN BETWEEN THE DATA LINK CONNECTOR (DLC) C251 AND THE INSTRUMENT CLUSTER C220B 
    • Measure the resistance between the instrument cluster C220b pin 6, circuit 914 (TN/OG), harness side and the DLC C251 pin 2, circuit 914 (TN/OG), harness side.
      Fig 1: Measuring Resistance Between Instrument Cluster C220b Pin 6, Circuit 914 (TN/OG), Harness Side And DLC C251 Pin 2, Circuit 914 (TN/OG), Harness Side
      G04003611Courtesy of FORD MOTOR CO.
    • Measure the resistance between the instrument cluster C220b pin 5, circuit 915 (PK/LB), harness side and the DLC C251 pin 10, circuit 915 (PK/LB), harness side.
      Fig 2: Measuring Resistance Between Instrument Cluster C220b Pin 5, Circuit 915 (PK/LB), Harness Side And DLC C251 Pin 10, Circuit 915 (PK/LB), Harness Side
      G04003601Courtesy of FORD MOTOR CO.
    • Are the resistances less than 5 ohms? 
    • Yes  : GO to  L3.
    • No  : REPAIR the circuit in question between the instrument cluster C220b and the DLC C251. CARRY OUT the diagnostic tool data link test.
  3. L3 CHECK FOR CORRECT INSTRUMENT CLUSTER OPERATION 
    • Disconnect all the instrument cluster connectors.
    • Check for:
      • corrosion
      • pushed-out pins
    • Connect all the instrument cluster connectors and make sure they seat correctly.
    • Operate the system and verify the concern is still present.
    • Is the concern still present? 
    • Yes  : INSTALL a new instrument cluster. Refer to INSTRUMENT CLUSTER . CARRY OUT the diagnostic tool data link test.
    • No  : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. CLEAR the DTCs. REPEAT the self-test. CARRY OUT the diagnostic tool data link test.