Perform Drivetrain Control Unit (PTCU) Software Update (2025010009)
Reference number: 2025010009
PERFORM DRIVETRAIN CONTROL UNIT (PTCU) SOFTWARE UPDATE
SERVICE CAMPAIGN BULLETIN
| MERCEDES-BENZ: | 2018 Software S-Class (217 & 222 platform) |
SERVICE INFORMATION
IMPORTANT NEW EMISSION SERVICE CAMPAIGN LAUNCH
Please note that all customer inquiries should be directed to the Customer Care Center at 1-800-FOR-MERCEDES (1-800-367-6372).
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: ALL MERCEDES-BENZ CENTERS
CAMPAIGN DESC. 24P5496241
CA DMV NO. 250109
SUBJECT
Perform Drivetrain Control Unit (PTCU) Software Update
MODEL(S) Software S-Class (217 & 222 platform)
MODEL YEAR(S) 2018
CAMPAIGN POPULATION 287
Campaign Technical Instructions
Prior to performing this Campaign:
Check the Vehicle Master Inquiry (VMI) to verily this campaign applies to the specific vehicle. Always check for other open campaigns and perform them accordingly!
Review the entire campaign bulletin first, and perform the procedures exactly as described.
Order No. P-SC-2025010009
Model(s): 217 & 222
- Always use the latest XENTRY Diagnosis software release with all available add-ons.
- Follow the operation steps exactly as described in XENTRY Diagnosis.
- Use a charger to ensure sufficient power supply to the vehicle's on-board electrical battery system (greater than 12.5 V).
- If XENTRY Diagnosis is already connected to the vehicle, start with Work Procedure Step 2 .
If two or more software updates or SCN codings are performed during a single workshop visit, operation items 02-4762 and 02-5058 may be invoiced only on one of the workshop orders.
WORK PROCEDURE
- Connect XENTRY Diagnosis.
- Update Drivetrain Control Unit (PTCU)
software.
To do this, select menu item "Quick test view → CPC3 - N127 - Control unit 'Drivetrain' (PTCU) → Adaptations → Control unit update → Updating of control unit software".
Then follow the user guidance in XENTRY Diagnosis.
The Engine Control Unit (ME-SFI) is automatically also updated within the same process.
- Disconnect XENTRY Diagnosis.
WARRANTY INFORMATION
| Damage Code | Operation Number | Description | Labor Time (hrs.) | ||
|---|---|---|---|---|---|
| 54 962 41 | 02-9334 | Update Drivetrain Control Unit (PTCU) software (with XENTRY Diagnosis connected) | 0.1 | ||
| 02-4762(1) | Connect/disconnect diagnosis system (XENTRY Diagnosis) | 0.1 | |||
| 02-5058(1) | Connect/disconnect starter battery charger (with XENTRY Diagnosis connected) | 0.1 | |||
|
|||||
The following step applies to California dealers only.
Apply Proof of Correction Label (A 000 584 54 13) to area identified in Figure 1. Fill in the blank areas of the label. The "Campaign No." for the California Proof of Correction is unique and must be entered as such (250109), your "Dealer Code", and the "Date" of the repair, using a black permanent marker.
The following step applies to California dealers only.
Provide the owner with the completed and signed Proof of Correction Certificate (A 000 584 42 14) (Figure 2) , after you scan a completed form and attach to the RO. The recall number for the California Proof of Correction Certificate is unique and must be entered as such (250109) .
CALIFORNIA PROOF OF CORRECTION PARTS INFORMATION
| Qty. | Part Name | Part Number |
|---|---|---|
| 1 | Proof of Correction Certificate (CA Dealers Only) | A 000 584 42 14 |
| 1 | Proof of Correction Label (CA Dealers Only) | A 000 584 54 13 |
WARRANTY INFORMATION
(CALIFORNIA DEALERS PLEASE SUBMIT CLAIM ON A SEPARATE LINE OF THE SAME RO AS THE CAMPAIGN)
| Damage Code | Operation Number | Description | Labor Time (hrs.) |
|---|---|---|---|
| 212CA 00 | 02-0001 | Apply Proof of Correction Label and completed Proof of Correction Certificate | 0.1 |