Service Campaign 2020110018 - Update Pass Control Unit Software (P-SC-2020110018)

Publication date: 2021-01-08
Reference number: P-SC-2020110018
Supersedes refnos: 2020110018

SERVICE CAMPAIGN 2020110018 - UPDATE PASS CONTROL UNIT SOFTWARE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): P-SC-2020110018, Date of Issue: January 08, 2021

MERCEDES-BENZ:

MY13-17 117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, 463 (B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, SLK-Class)

SERVICE INFORMATION

IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

SUBJECT

Models Various Model Years 2013-2017

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that on certain Model Year ("MY") 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. An authorized Mercedes-Benz dealer will update the control unit software on the affected vehicles.

Prior to performing this Campaign:

VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as described.

Approximately 31,707 vehicle is affected.

Order No. P-SC-2020110018

This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.

Code 348 corresponds to "EMERGENCY CALL/ASSISTANCE SYSTEM"

Code 124K corresponds to "CONTROL CODE TELEAID SERVICE PROVIDER"

NOTE:

Use Xentry 9/20 with all associated patches or higher.
Follow the steps exactly as described in Xentry.
Connect battery charger (battery voltage >12.5V).
Ensure all electrical consumers are switched-off.
In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
Refer to Star Diagnosis System (SDS) Best Practices Guide.

PROCEDURE

Connect XENTRY Diagnosis.
Update PASS control unit software.
To do this, select menu item "Quick test view → N123/4 mbrace → Adaptations → Control unit update → Update of control unit software".

Then follow the user guidance in XENTRY Diagnosis.

WARRANTY INFORMATION

Operation: Connect/disconnect battery charger (02-5058) Star Diagnosis System (SDS), Connect/disconnect (02-4762) Update PASS control unit software (02-9334)

WARRANTY INFORMATION

Damage Code

Operation Number

Labor Time (hrs.)

54 904 30 8

02-5058⁽¹⁾

0.1

02-4762⁽¹⁾

0.1

02-9334

0.1

⁽¹⁾	Operation item may be invoiced only once for each workshop order

NOTE: Operation Number labor times are subject to change