Software To Resolve Navigation Issues (82.85/374A)

Publication date: 2004-10-08
Reference number: 82.85/374A

SOFTWARE TO RESOLVE NAVIGATION ISSUES

TECHNICAL SERVICE BULLETIN

Reference Number(s): P-B-82.85/374A, Date of Issue: October 8, 2004

MERCEDES-BENZ:	Model 171.456; Model 211.026/065/070/076/082/083/265/282/283; Model 215.374/375/376; Model 220.170/173/174/175/176/183/184; Model 230.474/475/476/479; Model Year 2004 and Later
GROUP:	82 - Electrical System - Body

Superceded Bulletin(s): P-B-82.85/374, Date of Issue: September 9, 2004

NOTE: Revision: Software Updated and Additional Applicable Models

SUBJECT

Model 171.456

Model 211.026/065/070/076/082/083/265/282/283

Model 215.374/375/376

Model 220.170/173/174/175/176/183/184

Model 230.474/475/476/479

Model Year 2004 and Later

Software to Resolve Navigation Issues

SERVICE INFORMATION

If you receive customer reports in the above model vehicles for the following conditions, perform the below procedure to resolve.

Frozen Navigation Map or the prompt "Navigation Unavailable" when starting the vehicle
DTC Code 004
Navigation is parallel to actual route
Not able to enter house number when entering destination
Missing blue route or missing partial blue route
On roads that cross multiple towns - Destination different if approaching it from different directions

With Star Diagnosis, verify the software status by using the path: Control units/Information and Communication/Audio, Video, Navigation and telematics/NAVI-Navigation/Control Unit Version/Software Status. If the software status is 30/04, please contact the Technical Assistance Center for further diagnosis. If the software status is lower than 30/04, please update the Navigation DVD per the below procedure using DVD labeled "COMAND Digital Road Map, North America Version 2005.1" which can be ordered as part number BQ 646 0206.

REPAIR PROCEDURE

With the vehicle ignition on, remove the existing navigation DVD from the DVD navigation drive.
Install the version 2005.1 Navigation DVD into the navigation Drive.
Wait for the navigation upgrade to progress on the Head Unit in the vehicle.
When finished, turn off the car and wait for the MOST bus to shut down. (As indicated by the instrument cluster turning off and the display on the Head Unit going greenish black.)
Restart the car and wait for the navigation system to reacquire the vehicles position.

Fig 1: Version 2005.1 Navigation DVD

PARTS INFORMATION

Qty.	Part Name	Part Number
1	COMAND DVD	BQ 646 0206

NOTE: The following allowable labor operations should be used when submitting a warranty claim for this repair.

IN CASE OF WARRANTY

Operation: Short test, perform (54-1011)

Software update radio / COMAND, perform (82-9905)

WARRANTY INFORMATION

Damage Code	Operation Number	Time (hrs.)	Model Indicator (s)
82871 90	54 1011	0.3 hrs.	00
82871 90	82 9905	0.3 hrs.	M0, N0, R0, T0, U0, X1