PANASONIC Cd Changer Exchange Program (82.64/111)

Publication date: 1998-10-01
Reference number: 82.64/111

PANASONIC CD CHANGER EXCHANGE PROGRAM

TECHNICAL SERVICE BULLETIN

Reference Number(s): 82.64/111, Date of Issue: October 1998

ALL MODELS - PANASONIC CD CHANGER EXCHANGE PROGRAM

Model(s): All Mercedes-Benz Models

Group: 82 - Body Electrical System, Telephone (CTEL), Radio/CD Changer, Wiper/Washer System, Anti-Theft Alarm (ATA), Convenience Feature

Bulletin No.: T-SI-MBNA-82.64/111

Date: October 1998

SERVICE INFORMATION

Effective November 1, 1998, Mercedes-Benz of North America, Inc. is implementing a Panasonic CD changer exchange program for warranty cases. If a Panasonic CD changer is replaced in a warranty situation, it should only be replaced with an exchange unit. Exchange units will be packaged differently and should be used for M-Class warranty exchange repairs only. Exchange units will have a white label placed on them clearly identifying them as a "REMANUFACTURED REPLACEMENT PART". The exchange CD changer will not come with a CD magazine, therefore, the old magazine must be transferred to the new changer. Each defective unit must be returned, with a copy of the Audio System Diagnosis and Return Form (see Fig 1 - additional forms may be ordered via MB-NET under order number S-2664-097) and a return tag (W-420), in the same box the exchange unit came in. (If the Return Form is not returned with the part, the handling charge will be debited.)

PARTS INFORMATION

Part Name	Part Number
CD changer	A163 820 05 89 90

IN CASE OF WARRANTY

Operation: Replace CD changer.

WARRANTY INFORMATION

Damage Code	Operation No.	Time (hrs.)	Model Indicator(s)
82757 52	82-7508	.3	KO
82757 52	82-7498	.2	KO
82757 52	82-7499	.3	KO

NOTE: Warranty claims for defective CD changers that are replaced with a new unit, instead of a replacement unit, will be rejected.

Fig 1: Audio System Diagnosis And Return Form