AUTOMATIC Bluetooth® CONNECTION NOT POSSIBLE (ENTERTAINMENT SYSTEM): Notes
WARNING: This page is about a different car, the 2018 Mazda 6. However, it is still accessible from the selected car via links, so may be relevant.
AUTOMATIC BLUETOOTH® CONNECTION NOT POSSIBLE (ENTERTAINMENT SYSTEM) DESCRIPTION AND POSSIBLE CAUSE
| Description |
AUTOMATIC Bluetooth® CONNECTION NOT POSSIBLE |
Bluetooth® pairing setting is possible, however, automatic Bluetooth® connection is not possible
NOTE:
- The Bluetooth® pairing procedure differs depending on the version of the Bluetooth®-enabled device. Ask the customer in advance what the Bluetooth®-enabled device's version was when the Bluetooth® pairing was performed.
- A maximum of seven Bluetooth®-enabled devices can be programmed to one vehicle.
- If the Bluetooth®-enabled device has an access limitation, the automatic Bluetooth® connection cannot be performed. Ask the customer in advance if the Bluetooth®-enabled device has an access limitation.
|
| Possible Causes |
- Customer's Bluetooth®-enabled device malfunction
- Bluetooth® setting is off
- Radio wave transmission setting including Bluetooth® radio wave is off
- Bluetooth®-enabled device information has been changed (such as OS update), therefore, Bluetooth®-enabled device information programmed to vehicle is incompatible
- Bluetooth®-enabled device internal malfunction
- Connector poor contact or terminal damage
- Connectivity master unit (CMU) malfunction
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