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Home >> Mazda >> 2021 >> 3 Base >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Anti-Theft Systems >> Symptom Troubleshooting - Security And Locks >> Advanced Keyless Entry System Does Not Operate >> Diagnostic Procedure

Diagnostic Procedure

ADVANCED KEYLESS ENTRY SYSTEM DOES NOT OPERATE DIAGNOSTIC PROCEDURE

Step Inspection Results Action
1 VERIFY ALL SYSTEM DTCs
  • Perform the DTC inspection. (See DTC INSPECTION .)
  • Are any DTCs displayed?
Yes Repair the malfunctioning location according to the applicable DTC troubleshooting.
No Go to the next step.
2 VERIFY THAT OPERATION INDICATOR LIGHT TURNS ON WHEN REMOTE TRANSMITTER BUTTON IS USED
  • Does the operation indicator light turn on?
Yes Go to Step 5.
No Go to the next step.
3 VERIFY IF PROBLEM IS DUE TO REMOTE TRANSMITTER POWER SAVING FUNCTION
  • Turn off the power saving function by the following operation.
    1. Press the lock button on the transmitter 4 times within 3 seconds to turn on the operation indicator light.
    2. Press the lock button continuously for 1.5 seconds or longer while the operation indicator light turns on (for 5 seconds).
  • Does the operation indicator light turn on?
Yes Perform the repair completion verification.
No Go to the next step.
4 VERIFY BATTERY USED FOR REMOTE TRANSMITTER
  • Is any of the following conditions met?
    • Battery other than CR2032 is used
    • Battery is inserted in opposite direction
    • Battery voltage is low
Yes Replace the remote transmitter battery and perform the repair completion verification.
(See REMOTE TRANSMITTER DISASSEMBLY/ASSEMBLY .)
No Replace the remote transmitter and perform the repair completion verification.
5 INSPECT FRONT OUTER HANDLE, KEYLESS RECEIVER, LF CONTROL UNIT, BCM, DOOR-ELECTRICAL SUPPLY UNIT, AND FRONT DOOR LATCH AND LOCK ACTUATOR CONNECTORS FOR MALFUNCTION
  • Inspect the applicable connector and terminal. (See CONNECTOR INSPECTION .)
  • Is the signal circuit normal?
Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
6 INSPECT FRONT OUTER HANDLE SIGNAL CIRCUIT FOR SHORT TO GROUND AND OPEN CIRCUIT
  • Inspect the signal circuit for a short to ground and open circuit. (See CIRCUIT INSPECTION .)
  • Is the circuit normal?
Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
7 INSPECT KEYLESS RECEIVER SIGNAL CIRCUIT FOR SHORT TO GROUND AND OPEN CIRCUIT
  • Inspect the signal circuit for a short to ground and open circuit. (See CIRCUIT INSPECTION .)
  • Is the circuit normal?
Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
8 INSPECT KEYLESS RECEIVER GROUND CIRCUIT FOR OPEN CIRCUIT
  • Inspect the ground circuit for open circuit. (See CIRCUIT INSPECTION .)
  • Is the circuit normal?
Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
9 INSPECT FRONT OUTER HANDLE FOR MALFUNCTION Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
(See TOUCH SENSOR REMOVAL/INSTALLATION .)
10 INSPECT KEYLESS RECEIVER FOR MALFUNCTION Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
(See KEYLESS RECEIVER REMOVAL/INSTALLATION .)
11 INSPECT FRONT DOOR LATCH AND LOCK ACTUATOR FOR MALFUNCTION Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
(See FRONT DOOR LATCH AND LOCK ACTUATOR REMOVAL/INSTALLATION .)
12 INSPECT LF CONTROL UNIT FOR MALFUNCTION Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification.
(See LF CONTROL UNIT REMOVAL/INSTALLATION .)
Repair completion verification VERIFY THAT VEHICLE IS REPAIRED
  • Install/connect the part removed/disconnected during the troubleshooting procedure.
  • Has the malfunction symptom been eliminated?
Yes Complete the symptom troubleshooting. (Explain contents of repair to customer)
No Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.
(See CONTROLLER AREA NETWORK (CAN) MALFUNCTION DIAGNOSIS FLOW (US) .)
If the CAN communication is normal, perform the diagnosis from Step 1.