09-031/18 - Configuration Fails When Replacing Right-Side BSM Control Module (09-031/18)

WARNING: This page is about the CX-3 Grand Touring, AWD, which is a different variant/trim than selected.

Publication date: 2018-08-10
Reference number: 09-031/18

09-031/18 - CONFIGURATION FAILS WHEN REPLACING RIGHT-SIDE BSM CONTROL MODULE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 09-031/18, Date of Issue: August 10, 2018

MAZDA:

2016 CX-3

BULLETIN NOTES

APPLICABLE MODEL(S)/VINS

2016 CX-3 vehicles with VINs lower than JM1DK******137161 (produced before March 14, 2016)

DESCRIPTION

If it becomes necessary to replace the right-side Blind Spot Monitoring (BSM) control module, the configuration may fail even though the Workshop Manual procedure was performed properly. This may occur when the existing BSM control module has a hand written suffix on the label.

Example: Applicable BSM control module part number DB2R-67-Y80B, where the suffix ("B") is hand written on the module label:

This concern is caused by the wrong suffix being written on the label with an older software version. To eliminate this concern, the production process has been changed.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

Verify the customer concern.
Replace both the left-side and right-side BSM control modules according to the instructions on MGSS online: (BSM CONTROL MODULE REMOVAL/INSTALLATION (http://portal.mazdausa.com/pokinfoctr/mazdagms3/index? page=detail&id=SMxxxxxxx)).
Verify the repair.

WARRANTY INFORMATION

NOTE:

This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda's New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.

NOTE: When it becomes necessary to replace the right-side BSM control module at the customer expense (i.e. for a body shop repair), the part cost of the left-side BSM will be reimbursed under special warranty treatment. Submit the claim with the following information.

WARRANTY INFORMATION

Warranty Type	A
Symptom Code	64
Damage Code	9W
Part Number Main Cause	DB2R-67-Y80B
Quantity	0
Operation Number/Labor Hours:	XXL7PXRX/0.0 Hrs.

NOTE: When the right side BSM is replaced under warranty, submit a normal warranty claim.

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