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Home >> Mazda >> 2011 >> 3 i Touring, 2.0 F, Automatic >> Repair and Diagnosis >> Body & Frame >> Door Locks >> Symptom Troubleshooting [Keyless Entry System] >> No. 1 Keyless Entry System Does Not Operate Normally [Keyless Entry System]

No. 1 Keyless Entry System Does Not Operate Normally [Keyless Entry System]

1  Keyless entry system does not operate normally 
DESCRIPTION 
  • Malfunction in door lock linkage system, or BCM
POSSIBLE CAUSE 
  • Malfunction in BCM power supply
    • Open circuit in IG1 and/or B+ power supply circuit
    • Open or short circuit in ground circuit
    • BCM malfunction
  • Malfunction in key reminder switch related circuit
    • key reminder switch malfunction
  • Malfunction in door latch switch signal circuit
    • Open or short circuit in wiring between BCM and door latch switch
    • Door latch switch malfunction
  • Malfunction in door lock/unlock signal circuit
    • Door lock actuator malfunction
    • Open or short circuit in wiring between BCM and door lock actuator
  • Malfunction in turn light signal circuit
    • BCM malfunction
    • Open or short circuit wiring between BCM and each turn signal light
G07875064
DIAGNOSTIC PROCEDURE

STEP INSPECTION ACTION
1 INSPECT FOR MALFUNCTION IN BCM POWER SUPPLY CIRCUIT OR ELSEWHERE 
  • Did any of the following items operate during the keyless entry system operation inspection?
    • All doors lock/unlock
    • Hazard warning light flashes
Yes Go to the next step.
No Inspect the connection of the BCM connectors, and go to Step 4.
2 INSPECT FOR MALFUNCTION IN KEY REMINDER SWITCH OR ELSEWHERE 
  • Did the following item operate during the keyless entry system operation inspection?
    • All doors lock/unlock
Yes Go to the next step.
No Go to Step 8.
3 INSPECT FOR MALFUNCTION IN DOOR LOCK ACTUATOR OR ELSEWHERE 
  • Did the following item operate during the keyless entry system operation inspection?
    • Hazard warning light flashes
Yes Go to the next step.
No Go to Step 10.
*4 INSPECT BCM POWER SUPPLY CIRCUIT 
  • Are the BCM power supply and voltage normal?
    • IG1 signal (terminal 4T)
    • B+ signal (terminal 3J, 5B, 4S)
Yes Go to the next step.
No
  • Inspect for burnt fuse.
  • Inspect the power supply system wiring harness for an open or short circuit.
  • Then go to Step 13.
*5 INSPECT BCM GROUND CIRCUIT 
  • Is the BCM ground voltage normal?
    • 1.0 V or less (terminal 2N, 4B)
Yes Go to the next step.
No Inspect the ground system wiring harness for open circuit. Then go to Step 13.
*6 INSPECT DOOR LATCH SWITCH SIGNAL 
  • Monitor following BCM (door latch switch) PID using the M-MDS.
    • TR/LG_SW (Trunk lid/liftgate latch switch)
    • DRSW_P (Passenger's door latch switch)
    • DRSW_D (Driver's door latch switch)
    • DRSW_LR (Left Rear door latch switch)
    • DRSW_RR (Right Rear door latch switch)
  • Are monitored PID values normal?
Yes Go to the next step.
No
7 INSPECT KEY REMINDER SWITCH 
  • Measure the voltage at the following BCM terminals:
    • Key reminder switch signal (terminal 2J) ON (Key inserted ignition key cylinder): B+

      OFF (Key removed ignition key cylinder): 1.0 V or less

  • Is the key reminder switch normal?
Yes Replace the BCM.
No Replace the key reminder switch, then go to Step 13.
*8 INSPECT IF MALFUNCTION IS IN DOOR LOCK ACTUATOR, BCM GROUND CIRCUIT OR ELSEWHERE 
  • Measure the voltage at the BCM terminals 50, 5M while operating the transmitter.
    • All door locked: 1.0 V or less → B+ → 1.0 V or less  (Normal lock: 5O terminal)
    • Driver-side door unlocked: 1.0 V or less → B+ → 1.0 V or less  (Normal lock: 5M terminal)
    • All doors unlocked: 1.0 V or less A®B+A® 1.0 V or less (2 stage unlock: 5K terminal)
  • Is the voltage as above?
Yes Go to the next step.
No
  • Inspect the wiring harness between BCM and the door lock actuator for an open or short circuit.
  • Inspect the door lock actuator.
  • Then go to Step 13.
9 INSPECT DOOR LOCK LINKAGE 
  • Operate the key cylinder and verify the door locks and unlock manually.
  • Does every door lock system work?
Yes Go to step 11.
No Inspect the door lock linkage then go to Step 1.
*10 INSPECT FOR MALFUNCTION IN THEFT-DETERRENT SYSTEM OR ELSEWHERE 
  • Is the theft-deterrent system equipped?
Yes Go to the next step.
No Go to step 12.
11 INSPECT HOOD LATCH SWITCH AND TRUNK/LIFTGATE SIGNAL 
  • Monitor following BCM PID using the M-MDS.
    • TR/LG_SW (trunk lid/liftgate latch switch)
    • HOOD_SW (hood latch switch)
  • Are monitored PID values ON (open)?
Yes Normal operation (Hazard warning light flashing on vehicles with theft-deterrent system operates in conjunction with theft-deterrent system).
No Go to the next step.
*12 INSPECT TURN LIGHT SIGNAL CIRCUIT 
  • Measure voltage at the BCM terminals 5C, 3L (right side turn signal), 5E, 3K (left side turn signal) while operating hazard and/or turn signal on.
  • Are the terminal voltages are alternated between 1.0V or less and B+? 
Yes Verify the malfunction symptom again.
No
  • Inspect the wiring harnesses between the BCM and each turn light for a short circuit.
  • Inspect each turn light.
  • If these items are normal, replace the BCM.
*13 REINSPECT MALFUNCTION SYMPTOM AFTER REPAIR 
  • Does the keyless entry system operate properly?
Yes Troubleshooting completed.
Explain repairs to the customer.
No Reinspect the malfunction symptoms, then repeat from Step 1 if the malfunction recurs.