Symptom Troubleshooting Chart - Power Systems

SYMPTOM TROUBLESHOOTING CHART - POWER SYSTEMS

Condition	Possible Sources	Action
No communication with the smart junction box (SJB)	Wiring, terminals or connectors SJB	See PINPOINT TEST 8: THE SMART JUNCTION BOX (SJB) DOES NOT RESPOND TO THE SCAN TOOL .
No power in all ignition switch positions	SJB fuse 27 (20A) Wiring, terminals or connectors Ignition switch	See PINPOINT TEST 1: NO POWER IN ALL IGNITION SWITCH POSITIONS .
No power in ACC	Wiring, terminals or connectors Ignition switch SJB	See PINPOINT TEST 2: NO POWER IN ACC .
No power in RUN	Battery junction box (BJB) fuse 35(10A) Wiring, terminals or connectors Ignition switch SJB	See PINPOINT TEST 3: NO POWER IN RUN .
No power in START	BJB fuse 35 (10A) Wiring, terminals or connectors Ignition switch SJB	See PINPOINT TEST 4: NO POWER IN START .
The ignition key is hard to turn	Ignition lock cylinder Ignition key Ignition switch	See COMPONENT TEST - IGNITION SWITCH - MECHANICAL .
The ignition key cannot be removed from the ignition cylinder	Wiring, terminals or connectors Key release interlock actuator Park detection switch (part of the transmission selector lever) SJB	See PINPOINT TEST 7: DTC B1352 - IGNITION KEY-IN CIRCUIT FAILURE, THE IGNITION KEY CANNOT BE REMOVED FROM THE IGNITION CYLINDER OR THE IGNITION KEY CAN BE REMOVED FROM THE IGNITION CYLINDER REGARDLESS OF GEAR SELECTOR POSITION .
The ignition key can be removed from the ignition cylinder regardless of the gear selector position	Wiring, terminals or connectors Key release interlock actuator Park detection switch (part of the transmission selector lever) SJB	See PINPOINT TEST 7: DTC B1352 - IGNITION KEY-IN CIRCUIT FAILURE, THE IGNITION KEY CANNOT BE REMOVED FROM THE IGNITION CYLINDER OR THE IGNITION KEY CAN BE REMOVED FROM THE IGNITION CYLINDER REGARDLESS OF GEAR SELECTOR POSITION .
The multi-function switch does not operate correctly	Multi-function switch SJB	For a concern with the exterior lighting, see EXTERIOR LIGHTING . For a concern with the wipers and washers, see WIPERS AND WASHERS - FRONT .