2003-2006 MAZDA6 Fan Control Module Special Service Program (SSP) 71 (SSP71)

CONDITION OF CONCERN

On certain Mazda6 vehicles, it is possible that a crack may occur in the soldered part of the IC terminal in the fan control module, causing poor continuity. Under this condition, the cooling fan may stop operating, causing the coolant temperature to rise, or a fan noise from the module.

SUBJECT VEHICLES

The asterisk symbol "*" can be any letter or number.

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail beginning April 9, 2007.

PARTS INFORMATION

WARRANTY CLAIM PROCESSING INFORMATION

RENTAL CAR

A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed, submit a separate claim/problem  using the standard rental claim information.

Rental expenses exceeding the two-day limit will require prior DCSM Authorization, as outlined in the Rental Car Reimbursement Program policy.

VERIFY THE VEHICLE NEEDS THE SSP

1. Verify the vehicle is within the following ranges:
   VIN RANGE REFERENCE CHART
   
   

   Model	VIN Range	Build Date Range
   2003-2006 Mazda6	1YV FP**D* 35 M00227 - M57077 1YV FP**D* 45 N04304 - N99312 1YV HP**D* 35 M00270 - M55980 1YV HP**D* 45 N05095 - N99286 1YV HP**D* 55 M00015 - M77480 1YV HP**D* 65 M00002 - M21965	August 5, 2002 through November 7, 2005

   If the vehicle is within the above ranges, go to step 2.

   If vehicle is not within the above ranges, return it to the customer.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label SSP 71 attached to the vehicle's bulkhead.
   eMDCS SYSTEM - VEHICLE STATUS INQUIRY RESULTS
   
   

   If eMDCS displays:	Campaign Label is:	Action to perform:
   SSP 71 OPEN	Present	Contact the Mazda Corporate Dealer Assistance Group at (877) 727-6626 to update vehicle history
   	Not present	Proceed to "REPAIR PROCEDURE"
   SSP 71 CLOSED	Present	Return vehicle to inventory or customer
   	Not present	Complete a label and apply to vehicle's bulkhead
   SSP 71 is not displayed	Does not apply	SSP does not apply to this vehicle. Return vehicle to inventory or customer

   NOTE: Verify the SSP number as the vehicle may have multiple labels.

REPAIR PROCEDURE

Please refer to Attachment II.

A. VEHICLE INSPECTION PROCEDURE

1. Verify that the vehicle is within one of the following ranges:
   • 2003 - 2006 Mazda6 3.0L vehicles built from August 5, 2002 through November 7, 2005

   VIN Range: 1YVFP**D*35M00227 - M57077

   VIN Range: 1YVFP**D*45N04304 - N99312

   VIN Range: 1YVHP**D*35M00270 - M55980

   VIN Range: 1YVHP**D*45N05095 - N99286

   VIN Range: 1YVHP**D*55M00015 - M77480

   VIN Range: 1YVHP**D*65M00002 - M21965

   • If the vehicle is within any of the above ranges, proceed to Step 2.
   • If the vehicle is not within any of the above ranges, return the vehicle to the customer or inventory.
2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Label SSP71  attached to the vehicle's bulkhead. Refer to eMDCS System - Warranty Vehicle Inquiry Results table below.
   NOTE: Be sure to verify SSP number as the vehicle may have multiple SSP labels.
   eMDCS SYSTEM - WARRANTY VEHICLE INQUIRY RESULTS
   
   

   If eMDCS displays:	Campaign Label is:	Action to perform:
   SSP71 OPEN	Present	Contact the Mazda Corporate Dealer Assistance Group at (877) 727-6626 to update vehicle history.
   	Not present	Proceed to "B. INSPECTION PROCEDURE".
   SSP71 CLOSED	Present	Return vehicle to inventory or customer.
   	Not present	Complete a campaign label and apply it to vehicle's bulkhead.
   SSP71 is not displayed	Does not apply	SSP does not apply to this vehicle. Return vehicle to inventory or customer.

B. INSPECTION PROCEDURE

Review the warranty record of the subject vehicle for the previous replacement of the fan control module. 

• If the fan control module was previously replaced with part number AJ51-15-15YA or AJY2-15-SC0, exclude the vehicle from the campaign. Proceed directly to "E. CAMPAIGN LABEL INSTALLATION" to complete and affix a campaign label to the vehicle's bulkhead. Return the vehicle to dealer inventory or to the customer.
• If the fan control module was not previously replaced, proceed to "C. REPAIR PROCEDURE" and perform the repair.

C. REPAIR PROCEDURE

1. Record customer's pre-set radio stations.
2. Disconnect negative battery cable.
3. Remove air cleaner box.
4. Remove two (2) Fan Control Module bolts; discard bolts.
5. Disconnect three (3) electrical connectors from Fan Control Module.
6. Attach three (3) connectors to new Fan Control Module.
7. Secure module with two (2) new bolts provided in kit.

   Tightening Torque: 26-34 in-lbf (29-40 kgf-cm)

8. Reinstall air cleaner box.
9. Reconnect negative battery cable.
10. Re-enter customer's radio pre-set stations.
11. (2006 MODEL ONLY): Perform "D. Power Window Initialization Procedure".

D. POWER WINDOW INITIALIZATION PROCEDURE (2006 MODEL ONLY)

1. Turn ignition to ON position.
2. From driver's seat ensure window lockout switch is NOT depressed.
3. Press window switch down to fully open door window.
4. Pull window switch up to fully close door window; hold switch up for two (2) seconds; release switch.
5. Move to front passenger seat and repeat Steps 3 - 4 on passenger window switch.
6. Verify proper window operation using each door switch.
7. Proceed to "E. CAMPAIGN LABEL INSTALLATION".

E. CAMPAIGN LABEL INSTALLATION

Complete a "Campaign Label" with the SSP71 written on the sticker and affix it to the vehicle's bulkhead. Refer to illustration under "A. VEHICLE INSPECTION PROCEDURE".

Requirements for Reimbursement

If you meet all  of the following requirements, you are eligible to receive reimbursement under this plan:

1. An authorized Mazda dealer has inspected your vehicle and completed the 2003-2006 Mazda6 Fan Control Module - Special Service Program (SSP) 71.
2. You own or have owned a subject 2003-2006 Mazda6 within the VIN range:
   VIN RANGE REFERENCE CHART
   
   

   Model	VIN Range	Build Date Range
   2003-2006 Mazda6	1YV FP**D* 35 M00227 - M57077 1YV FP**D* 45 N04304 - N99312 1YV HP**D* 35 M00270 - M55980 1YV HP**D* 45 N05095 - N99286 1YV HP**D* 55 M00015 - M77480 1YV HP**D* 65 M00002 - M21965	August 5, 2002 through November 7, 2005

   NOTE: The asterisk "*" can be any number or letter.
3. You have paid for the inspection/repair or replacement of the Fan Control Module.
4. You have an original or legible copy of the paid repair order or invoice receipt showing:
   • Description of the concern reported
   • Inspection/repair or replacement of Fan Control Module
   • Itemized part(s) and labor charges
   • Vehicle model and year, and vehicle identification number
   • Repair date
   • Repair mileage
   • Name, address, and telephone number of the authorized Mazda Dealer or a licensed repair shop where such repairs were performed
   • Your name and address at the time of repair
5. Mail this reimbursement application form in the enclosed envelope to:

Mazda North American Operations 

PO Box 5049 

Lake Forest, CA 92609-8549 

Procedure for Reimbursement Request

Once your vehicle has been inspected, repaired or the Fan Control Module replaced by an authorized Mazda dealer, you may apply for reimbursement by doing the following:

1. Complete the Reimbursement Application Form found on the reverse side of this page.
2. Mail the Reimbursement Application Form with a legible  copy of the paid repair order and/or invoice using the enclosed envelope.
3. Retain copies  of the paid repair order or invoice and this application form for your records.

If you wish to correspond with Mazda regarding this reimbursement plan, please write to the above address and refer to your vehicle identification number (VIN).

Any reimbursement application form that is incomplete, illegible, or sent without the legible copy of the paid repair order or invoice will be returned for completion. If Mazda has any questions concerning your application for reimbursement, you may be contacted. Please allow 6-8 weeks for processing.