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Symptom Chart: Climate Control

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

NOTE: Some Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) may inhibit Air Conditioning (A/C) operation. If any Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to the appropriate Diagnostic Trouble Code (DTC) Chart.
Condition Actions
A module does not communicate with the diagnostic scan tool REFER to: Controller Area Network (CAN) Module Communications Network - System Operation and Component Description .
Externally Controlled Variable Displacement Compressor (EVDC) Performance Check with or without DTC P06A0 GO to Pinpoint Test C 
HVAC functions are inoperative/do not operate correctly from touchscreen only REFER to: Information and Entertainment System .
Reduced outlet airflow GO to Pinpoint Test AC 
The air inlet door is inoperative GO to Pinpoint Test D 
Incorrect or erratic direction of airflow from outlets - front GO to Pinpoint Test E 
Incorrect or erratic direction of airflow from outlets - rear GO to Pinpoint Test V 
Insufficient, erratic or no heat GO to Pinpoint Test F 
The A/C is inoperative with no Diagnostic Trouble Codes (DTCs) GO to Pinpoint Test L 
The A/C is always on -- A/C mode always commanded ON GO to Pinpoint Test M 
The driver side temperature control is inoperative or does not operate correctly GO to Pinpoint Test G 
The passenger side temperature control is inoperative or does not operate correctly GO to Pinpoint Test H 
The rear temperature control is inoperative or does not operate correctly GO to Pinpoint Test W 
The front blower motor is inoperative GO to Pinpoint Test I 
The front blower motor does not operate correctly GO to Pinpoint Test J 
The rear blower motor is inoperative GO to Pinpoint Test T 
The rear blower motor does not operate correctly GO to Pinpoint Test U 
Insufficient A/C cooling GO to Pinpoint Test AB 
A/C pressure relief valve discharging GO to Pinpoint Test AA 
Climate control does not operate only when remote start is used Remote Start - Message Center Set To Auto or Remote Start - Message Center Set To Last User Settings, REFER to: Climate Control System - System Operation and Component Description .
Air Conditioning (A/C) System NVH GO to Pinpoint Test AD 
Refrigerant Leak Detection GO to Pinpoint Test AE