Pinpoint Test Z : The Head Up Display (HUD) Module Does Not Respond To The Diagnostic Scan Tool

WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

Z1 CHECK THE HUD (HEAD UP DISPLAY) MODULE VOLTAGE SUPPLY CIRCUITS FOR AN OPEN

Ignition OFF.

Disconnect: HUD Module C2395 .

Ignition ON.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2395-4	Courtesy of FORD MOTOR COMPANY	Ground
C2395-5	Courtesy of FORD MOTOR COMPANY	Ground

Is the voltage greater than 11 volts?

Yes

GO to Z2

No	VERIFY BCM fuse 17 (5A) or fuse 21 (5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the OEM Wiring Diagrams to identify the possible causes of the circuit short.

Z2 CHECK THE HUD (HEAD UP DISPLAY) MODULE GROUND CIRCUIT FOR AN OPEN

Ignition OFF.

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2395-1	Courtesy of FORD MOTOR COMPANY	Ground

Is the resistance less than 3 ohms?

Yes

GO to Z3

No	REPAIR the circuit.

Z3 CHECK THE HS-CAN2 (HIGH SPEED-CONTROLLER AREA NETWORK 2) CIRCUITS BETWEEN THE HUD (HEAD UP DISPLAY) MODULE AND THE DLC (DATA LINK CONNECTOR) FOR AN OPEN

Measure:

Positive Lead	Measurement / Action	Negative Lead
C2395-3	Courtesy of FORD MOTOR COMPANY	C251-3
C2395-2	Courtesy of FORD MOTOR COMPANY	C251-11

Are the resistances less than 3 ohms?

Yes

GO to Z4

No	REPAIR the circuit in question.

Z4 CHECK FOR CORRECT HUD (HEAD UP DISPLAY) MODULE OPERATION

Ignition OFF.

Disconnect and inspect the HUD module connector and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the HUD module connector and related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new HUD module. Refer to: Head Up Display (HUD) Module .

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.