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Pinpoint Test K : Load Shed Message Displays In Message Center

  1. K1 PERFORM INSPECTION AND VERIFICATION

    • Perform Inspection and Verification procedure in this article.

    Was an obvious cause for an observed or reported concern found? 

    Yes  CORRECT the cause as necessary.
    No  GO to  K2.

  2. K2 CHECK BATTERY AND GENERATOR CONNECTIONS

    • Inspect the battery and generator for loose or corroded connections.
    • Inspect the battery and engine for loose or corroded ground connections.
    • Inspect the generator for loose or corroded connections.
    • Inspect In-line connector C1033 for:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    Were any concerns present? 

    Yes  CORRECT the cause as necessary.
    No  GO to  K3.

  3. K3 VERIFY THE CUSTOMER CONCERN

    • Verify the customer concern by operating the charging system.

    Did the customer indicate battery saver message only appeared in the centerstack with the engine running? 

    Yes  For vehicles equipped with AM/FM CD, REFER to Information and Entertainment Systems - AM/FM/CD . For vehicles equipped with AM/FM CD Sync, REFER to Information and Entertainment Systems - 4.2-Inch (107 mm) Screen, AM/FM CD Sync . For vehicles equipped with Sony ® audio, REFER to Information and Entertainment Systems - Sony Audio System . For vehicles equipped with THX ® audio, REFER to Information and Entertainment Systems - THX Audio System .
    No  GO to  K4.

  4. K4 VERIFY THE NETWORK

    • Ignition ON.
    • Using a diagnostic scan tool, perform the Network Test.

    Did the APIM, BCM, and PCM pass the Network Test? 

    Yes  GO to  K5.
    No  REFER to Module Communications Network .

  5. K5 PERFORM PCM SELF TEST

    • Ignition ON.
    • Using a diagnostic scan tool, perform the PCM self-test.

    Were any battery or charging system related Diagnostic Trouble Codes (DTCs) retrieved? 

    Yes  REFER to PCM DTC Chart .
    No  GO to  K6.

  6. K6 RETRIEVE ALL CMDTCs

    • Ignition ON.
    • Using a diagnostic scan tool, retrieve all CMDTCs.

    Were any battery or charging system related Diagnostic Trouble Codes (DTCs) retrieved? 

    Yes  For BCM Diagnostic Trouble Codes (DTCs) refer to BCM DTC Chart . For APIM or ACM Diagnostic Trouble Codes (DTCs), Refer to the appropriate Information and Entertainment Systems article for the procedure. For other battery or charging system related Diagnostic Trouble Codes (DTCs), Multifunction Electronic Modules
    DTC Chart.
    No  GO to  K7.

  7. K7 CHECK BCM BAT_ST_CHRG PID

    • Ignition ON.
    • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
    • Monitor the BCM BAT_ST_CHRG PID.

    Does the PID indicate 50% or more? 

    Yes  GO to  K9.
    No  GO to  K8.

  8. K8 RELEARN BATTERY STATE OF CHARGE

    NOTE: The battery state of charge is too low and needs to be relearned. Refer to Description And Operation  for more information on battery state of charge.

    • Remove all accessories from the lighter, all power outlets and, if equipped, the DC/AC inverter.
    • NOTE: The key should not be left in the vehicle but should be left in a secure location away from the vehicle such as a lock box.

      Allow the vehicle to sit undisturbed for at least 8 hours.

    • Ignition ON.
    • Using a diagnostic scan tool, view the BCM Parameter Identifications (PIDs).
    • Monitor the BCM BAT_ST_CHRG PID.

    Does the PID indicate 50% or more? 

    Yes  The concern may have been caused by too low of a battery state of charge. REVIEW Energy Management operation with customer and return vehicle to customer.
    No  GO to  K9.

  9. K9 VERIFY IN-LINE CONNECTOR

    • Inspect in-line connector C1033 for secure connection.
    • Disconnect: In-line connector C1033 .
    • Inspect for:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    Were any concerns present? 

    Yes  CORRECT the cause as necessary.
    No  GO to  K10.

  10. K10 CHECK FOR CORRECT BCM OPERATION

    • Ignition OFF.
    • Disconnect and inspect all BCM connectors.
    • Repair:
      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary
    • Reconnect all connectors. Make sure they seat and latch correctly.
    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no TSBs address this concern, . CLEAR all Diagnostic Trouble Codes (DTCs) in all modules.
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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