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Pinpoint Test G: The One-Touch Up/Down Feature Is Inoperative

NOTE: Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
  1. G1 CHECK FOR POWER (B+) LOSS DURING WINDOW OPERATION 

    Verify if power (B+) was lost during window operation.

    Was power (B+) lost while the window was in operation? 

    • Yes  : RAISE the suspect window to the fully closed position. VERIFY the window glass stalls into the upper header seal for 2 seconds and release the switch. LOWER the suspect window to the fully open position. VERIFY the window glass stalls at bottom of travel for 2 seconds and release the switch. The window should function normally.
    • No  : For LH front window, GO to G2  .

      For all other windows, GO to  G4.

  2. G2 DE-INITIALIZE, THEN INITIALIZE THE WINDOW MOTOR 

    De-initialize the window motor, then carry out the window motor initialization procedure. Refer to WINDOW MOTOR INITIALIZATION .

    Is the one-touch up/down feature operating correctly? 

    • Yes  : The system is operating normally at this time. The window motor lost initialization.
    • No  : GO to G3  .
  3. G3 CHECK THE VOLTAGE SIGNAL FROM THE MASTER WINDOW CONTROL SWITCH 

    Ignition OFF.

    Disconnect: LH Front Window Motor C524.

    Ignition ON.

    NOTE: Voltage should be present on both circuits in each of the tested switch positions.

    While pressing and releasing the master window control switch, measure the voltage  between:

    Positive Lead Negative Lead
    Pin Circuit Pin Circuit
    C524-4  CPW11 (BU/GY) - Ground
    C524-5  CPW10 (YE/VT) - Ground
    Fig 1: Identifying Front Window Motor Connector Pins
    G09662358Courtesy of FORD MOTOR CO.

    Are the voltages greater than 11 volts when the window control switch is fully pressed in UP and DOWN positions? 

  4. G4 DE-INITIALIZE, THEN INITIALIZE THE SUSPECT WINDOW MOTOR 

    De-initialize the suspect window motor, then carry out the window motor initialization procedure. Refer to WINDOW MOTOR INITIALIZATION .

    Verify the suspect window operation from the master window control switch and also the suspect door window control switch.

    Does the one-touch up/down feature operate correctly from both the master window control switch and the suspect door window control switch? 

    • Yes  : The system is operating normally at this time. The window motor lost initialization.
    • No  : If the one-touch up/down feature is inoperative from only one switch, INSTALL a new window control switch. REFER to WINDOW CONTROL SWITCH .

      If the one-touch up/down feature is inoperative from both switches, INSTALL a new window regulator motor. REFER to WINDOW REGULATOR MOTOR - FRONT DOOR . INITIALIZE the RH front window motor. REFER to WINDOW MOTOR INITIALIZATION .