All Door Entry Lock/Unlock Functions do not Operate, but Wireless Functions Operate [10/2018 - ]: Description
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2024 Lexus UX 250h, 2023 Lexus UX 250h, 2022 Lexus UX 250h, 2021 Lexus UX 250h, and 2020 Lexus UX 250h. However, it is still accessible from the selected car via links, so may be relevant.
When the wireless operation can be used to lock and unlock the doors, communication between the electrical key and TPMS receiver assembly and certification ECU (smart key ECU assembly) is normal. If the entry lock and unlock functions do not operate, the entry cancel function may be set through the customize function, there may be communication problems between the electrical key transmitter sub-assembly and vehicle, or there may be wave interference.